The fastest part about my order was them taking my money. I was given a cell phone number of an associate to communicate. The day I was supposed to pick up a part: I have been texting, calling, nothing. No response. Then was told to come after calling main number. Arrived and was told to wait another 30 minutes. Ended up waiting for 3 hours. Half a work day wasted, poor communication. Never again. Do not recommend to anyone who values time.PS. Changed to 3 stars because I did get a call from an associate who offered $20 to cover my 3 lost hours.

Great experience finding a rim for the ole Explorer... Everybody I talked with was friendly and professional. And the price didn't set me back, it was the best deal around. If in another jam for parts, I'll check here first. Highly recommend this place. Five stars for sure.

I'm not a resident of Carson City, and needed parts for my 93 Dodge while visiting family (LONG way from home). Was more than impressed. Very professional staff, great prices and awesome service. These gentlemen go the extra mile to make sure you are taken care of! We need a B&R back home.....

I went directly to several vehicles with parts. Fair prices good service.

Great guys. Fixed a problem with my order while I was there.

Ordered inner fender wheel wells and was told they would be a day or two and would receive a call when they were in. A week later, haven't heard anything so I called and was told that the problem had been corrected and they would be a day or two. Waited another week, no calls so I call again to be told my order was cancelled. Went to get my refund and they only give checks even though I paid in cash. Cost $7.50 to cash it with THEIR BANK.And on top of all the hassle, their customer service skills were terrible.

Dealing with this company has been amazing. I am a parts manager and I deal with Casey every day. He is polite, accurate, and responds quickly. If I ever have a question or issue Casey goes above and beyond to make sure we are helped. I am very happy with the professional relationship our companies have. Thank you for all that ya'll do.

The guy helping me with the parts made it sound like I would have them the next day so we paid for them and guess what no parts for 4 days. I needed them fast I told him my son's car was stolen and retrieved but the steering column was broken as well as a window. They have a baby and the car. I found it a bit distasteful that he says parts are there just to get us to pay for them and then I have to wait. I could have gone somewhere else but they got the money we'll see what happens tomorrow

Great place for good used auto parts. Very good customer service. I needed a donut for my older model Cadillac. They didn't have the donut at the Carson location, but were able to get it from another of their yards and have it shipped to Carson. All done with a phone call (and a very reasonable price!). I highly recommend this establishment.

Great people working at the Carson location!! Called and asked if they had a tail light for my vehicle, was told yes, went to get it and had it in my hands within 15 minutes. I didn’t even have to remove it from the other vehicle myself. All around great experience!! Thank you so much.