Ace Midtown 46241

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Nicole Heath

I called, they missed my call. So, they text me back super promptly. When they didn't have what I was looking for they were nice enough to not only locate what I needed for me, but sent me all the info. for it as well. Amazing customer service. Thanks again.

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Tammy Collins

I called and spoke to Anthony about rims my friend needed, He didn't have any, but he looked and found a place that did and text the number and a picture. Ace Midtown is definitely worth calling first, couldn't have dealt with a nicer person than Anthony.

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johnnie goble

Called to find a part,unfortunately they don’t have it but they did help me find one. Great customer service will definitely call again.

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Elmer Gibson

Awesome great to work with willing to help you find something if he doesn't have it !!! Def recommend

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Andrew Barton

Extremely helpfully gives fair and honest prices for junk cars and goes above and beyond when it counts to helping you find the right parts EVEN if they don’t have them them still are willing to help you find them hands down one of the nicest interactions I have have with a junk yard in a long time

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John May

They absolutely helped me find the part I needed through a website, when they didn't have it in stock. They went above and beyond!!!

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Rameek Edwards

The customer service at Ace Midtown was outstanding! I called looking for a specific part and even though it wasn’t in stock, they helped me find it somewhere else!

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Kyle Landon

Midtown recycling and Westside Midtown car parts have given me the best customer service I have ever experienced in the salvage industry. They were honest, fast, and friendly and I would recommend to anyone that is trying to sell there car for cash or purchase car parts to give Midtown your business. If they don't have the specific part that you want they will steer you in the right direction to get what you need. They really do put there customers above all. I salute you Ace Midtown.

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Kale

I will always come here first, they paid top dollar for my junk car. The people here are genuine and that's hard to find.

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Tommy Dotson

Very helpful place and they didn’t have the part but helped me find it.

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Mike

These guys are about the business. Fast,pro professional and time oriented. I waited all day for pull a part and these guys showed up within an hour. What really makes me favorite them is the high level of communication. The driver was phenomenal and taught me a few things while loading my car. Great service great people. Don't waste your time, money or energy else where. Look no further than Ace Midtown

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Sonia Rosas

They answered the phone almost immediately. I called several junk car places. No answers at all. They were quick to make an appointment and give me a great price. Will be doing more business through this company. Drivers are also very professional and good about business.

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Carlo Rouse

First off, everyone i spoke with were nice. The interactions were good. The problem is after verifying the well used car from 03 had title, catalytic converter, battery and no flat tires; i was quoted a price of $210 without the title. The next day i spoke to a different person to verify the pickup time but this time the person quoted a price of $150 because of the lack of title. This change in price raised my suspension that they probably would change the price again before the transaction was completed. Well not to my surprise, when they arrived to pick up the car they did have a new reason not to pay me their quoted price. All these other reviews (which are clearly paid for) do not state your quote will probably not be what you will ultimately be paid. Your old vehicle isn't worth much but know what you are getting into. Ps. While waiting on the tow to arrive, i knew i probably would be writing this review. Unfortunately they didn't prove me wrong. At least they were nice.

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Sarah Newman

AJ arrived on time, was kind and professional and made sure I got the highest amount possible of CASH for my car. We had good conversation while he worked to get my car ready to tow, and even let me pet his dog. He said I reminded him of his mother...on that note, I sent him home with fresh baked chicken, store- bought cookies, and a bottle of water. Thank you so much for being honest and fair when so many are not.

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K Woods

I was looking to junk my '96 Chevy cavalier, so I called several different places for a quote. Ace Midtown had the fastest response time and I feel like they gave me more than what I was looking for price wise. When the tow truck driver showed up (on time!) he was very polite and friendly, as the person on the phone was as well, not quite sure if it was the same person, my overall experience with this company was phenomenal. Everything was also done in a timely, professional manner.

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Robert Bindewald

Super nice guy. Very responsive. Missed my appointment by a little because the earlier call was a BIG job. However, he got right back with me, set a new time and was on it. There isn’t a lot of wiggle room on scrapping price unless you’ve got a late model vehicle, but his was the best quote I got after calling a few others. Always courteous and professional. I’d use this service again!

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Ryan Bird

I appreciated the quick response and service that this company provided. AJ was courteous, took my license plate off for me, and gave me a fair price for my totaled car. Fast and easy transaction. I will definitely call him first next time I have a car to sell.

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Baufel

Had a great experience with these guys. Everything they said was spot on. Their guy showed up on time, and paid me a great price for our car. It all started when I broke down on 465 going to work. The tow truck driver showed up and actually gave me a ride to work which was very nice of them. It ended with cash in my hand. Very satisfied with the outcome of this. I am disappointed I blew the engine in our Mazda but still happy I didn’t have to pay for a tow and didn’t lose my job. Thank you Anthony !

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tony codalata

Impressed with their prices. Called around a few places they had the best price by far and didn't take long to arrive. AJ was very nice and easy to deal with. I would like to publicly thank him for his service. Merry Christmas.

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Kenzie Taylor

Messaged them on Facebook for a quote, and they picked up my car a day later! Junior was very friendly and mentioned some of the different parts/prices they have. I was offered more than other junk yards offered. Overall, very good experience. I will definitely work with Ace Midtown again. ☺️

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Julija N

The absolute best Junkyard in Indianapolis. The customer service here is great compared to these other places. Not rude! Unlike the other places around them. Ide call this place first every single time, if they don’t have it they can tell you who does. Always great doing business with them. Thanks a million.

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Michael Buckhorn

What caught my eye was how professional this company was. Very impressed with the organizational skills of this company. Assistants were very help for with any requests or questions I had! Able to point me in the right direction when I'm a time crunch quick reliable service when in desperate need! My first stop shop for anything vehicle related! Must stop and see they always they have what I need available!

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Mary Lenti

One of the most rude people I have ever spoke with on the phone. First he answers the phone like he is at home. Then he says what do you have for sale, I say I don't have anything for sale I'm looking for parts. Do you do that, Sell parts? He goes not to you with your attitude. I said what attitude? I told him I've been on the phone all day looking for parts. I won't sell you any parts. What a jerk! I had absolutely zero attitude until after he said he wouldn't sell to me, then I copped and attitude and told him exactly what he was! AH! Too bad for them. Must be nice to be doing so well as to chase customers away! They just lost a lot of business.

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Isaiah Leonard

Refuse to pick up the phone was sent to voicemail eight times in a row on a business day worst company to go use would not recommend getting nothing from them

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Wes B

They have great customer service and gave me a good price on my car. The driver arrived with cash in hand, easy and fair transaction. I will definitely do business with them again.

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Tori Barlow

We recently bought a new to us vehicle last Friday. At first, we had a fantastic experience. Mr. Chris, the owner, was very professional, accommodating and friendly. He spoke to my husband and quelled all our concerns about the vehicle we ended up buying from him. We specifically inquired about the A/C as we have a very young child and were told by Mr. Chris that the A/C worked so well that if we put drinks into the glove box it would cool them. We took particular interest in purchasing this particular vehicle over others offered to us because of the working A/C. There were some other issues we were willing to over look. But for the sake of the review include: Mr. Chris claiming he had no idea my grandma was coming to pick up the vehicle Friday despite our correspondence throughout the entire day and him confirming he received my message she would be there slightly after 7pm. Mr. Chris also told us the tires were brand new. But upon receiving the vehicle we noticed not only was one of the "brand new tires" flat but had gouges out of the side. As noted by the mechanic today, is not in fact "brand new". (update The updated cost to fix the tire was about $122 and the issues we had to fix the actual vehicle to make it road safe was about $713. The cost to fix the A/C is about $800 (needs a A/C Compressor kit, dryer and orfice tube + labour.) with out the cost of freon. Also invested $50 of freon to try and recharge it and a can of fix a flat to even drive the vehicle home to our mechanic since towing wasn't feasible. ) My family and I were told a few different things about who the car actually belonged to. My husband was told Mr.Chris was selling it for a friend. My grandma and cousin (who picked up the car) said they were told that Mr. Chris and his friend had bought the car together to fix and sell. Very odd inconsistencies. I messaged Mr.Chris about his false advertisement on the A/C Saturday asking for $300 to fix the A/C and make this issue right. As he had advertised it as working. We waited until today to write a negative review as he had told my grandma he had a baby shower for his baby this past Saturday, I believe. Only thing he had said was he had not actually checked the A/C recently. He did not respond to my other message to him about fixing this issue. Mr. Chris bragged about how he was an honest man to my grandma and how his clients know him for that. But honesty is not what we experience with him or his company. I'm willing to amend my review if Mr. Chris and his company takes responsibility for this issue of false advertising/information and corrects it as asked. Amendment:Mr. Chris Pringle has been in contact and said that he would refund the 300 to help offset the cost of the parts that were advertised as functional however, the last messages I received was he needed a week and then I checked in with him more recently can he said he was waiting on his convertor guy so he could refund us with no further contact and no refund. He is so far ghosting us. We waited well over a month for a refund that was to take a week. Do NOT do business here we sorely regret trusting this man and this business and will likely be contacting the BBB and the State Attorney General Office as we still have not heard back from Mr. Chris Pringle.

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Xjasz Jasz

Great service they did a really good job of picking up my junk car. Cash for junk cars was pretty fast. They picked up my dodge truck and gave me really good money. The way the do business I was very satisfied . I will do business with them again. Junk car removal with this company was a breeze

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Jill Farmer

I had a 98 Cavalier & a time table in which it needed to be gone. I had called quite a few other cash for cars places only to be given the run-a-round. So much so, that was even a bit rude when I called Ace Midtown. They were nice , professional, & fit me into their already packed day! I am so glad I called Ace Midtown & recommend them to anyone who wants a good, strait forward deal!

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jeremiah cole

I remember when I was a kid the owner of Happy‘s use to own all that junk yard land back there. It was full of junk cars. They must of did junk car removal 24 hours a day. In his office he had penny loafers for days, those old school shoes shined up with a penny in the tongue. I use to play hide n go seek with my family around all the cars. Pretty cool place to scrap a vehicle.

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Hope Ebler

Attempted to call but recieved a "not working" message. Doesn't seem to have a webpage or anything to contact online either!