Adams Automotive & Towing 92083

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Kim Tesori

They came to my apartment complex during daylight and stole my car and my parking pass. Management had a video and thats the only reason why I know who stole my car. Then they had theoddasity to ask me to go and pick my car up. When they brought it back they had no answer on why they towed my car and targeted only me. I missed my doctors appointment and you know towing a car without putting it in neutral tears your car up. The stress alone of not knowing where my car went was messed up. They couldn't even apologize. How are they still in business? One more thing when I asked her to compensate me she told me she did by returning my car!!??? I just bought the car yesterday, wow. Rude is an understatement!!!!!

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Dallas Fritzinger

Convinced this place just wants to make a quick buck. Came like thieves in the night to take my friends car (borrowed) parked in MY spot because the guest pass wasnt visible. Nobody called, no complaints. Just took it. Management if you see this, feel free to reach out. It's actually insane to me the prices you charge for it not even being in your lot for over 12 hours and ya'll didn't even give a warning about it either. I've been parking the car in MY OWN SPOT for the past week since my OWN car has been in the shop.

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Lupita Hernandez

They are super rude to talk too. I was trying to ask questions and concerns I have and when I asked to talk to the person in charge they hung up on me. I understand you guys deal with rude people but that doesn’t mean you guys have to go and let your anger out on other people super disrespectful and rude ! Update: I was able to talk to rob (partner ) rob was a lot more kinder and was not rude. He was able to answer some questions we have and concerns so thanks rob! I will give another review once all this is resolved. So 2 stars for now instead of 1! 3rd update 3rd person we talked too (Frankie) was super helpful and polite and answered every question best he could! I hope they hire more people like Frankie ! ‼️Update::rob did not keep his word and they lied about giving me a refund. I recorded the convo and I wish I was able to post video on here. Horrible company my rating from 3 starts is now. 0 super dishonest people !

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Wendy Jean

Have you ever heard of a $21.50 Card use fee? That’s what you Have to pay here when using your card. And they will Not give you any warning about it ahead of time. Would’ve brought cash if that information was given when called about the price. Apparently this company will get you where they can with Not a care. Beware

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J G

My car was towed within 20 min of parking at my parents, apt and was charged a total of $600 dollars. They took my car 1.5 miles away to the tow yard. This was a ridiculous amount of money I feel robbed. Law suit coming soon for predatory towing.

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Jovanna Mace

This guy's is a is a crook disrespectful absolutely disgrace for any man who behaves in the manner he behaved. If u ever come across him you just call the police to have a witness he might assault you thankfully I was with my friend. He should be fired will finding a police report on the threats that he made I don't want to get into detail because I'm in order to fighting the authorities regarding his behavior and his verbal threats his is mike can't confirm if it's true. Adams towing off industrial in fallbrook I can't find there Google page.

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daniela diaz

Tuesday June 4, 1 warning was about guest parking and if not moved it will be towed Thursday. It was moved and put in our official apartment parking space. We understand in the lease there are rules that state if vehicles are in official parking they can be towed BUT that is with 1 warning in the past 5 days. Thursday the same man argued trying to take the car saying it had expired tags and proceeded to lie saying that they warned us Tuesday about the expired tags. There was only one warning about the car and it was moved. The company only cares about taking a cars back to their junk yard and lie about reasons to take them. Another apartment down the street had to pay a drop fee because the tow truck had tried to take their car as well. I hope everyone gets to see this comment and let it be as helpful to others.

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Nicholas Murray

I don't know where this company hires their drivers but they might want to make sure they actually have licenses. On my home, while getting on the freeway I was cut off by one of their towing trucks who came speeding down the on-ramp to my right side and then cut in front of me all while having to drive halfway in the shoulder to do so. When I blared my horn at him, he proceeded to flash his rear lights blinding drivers behind including myself as we're merging onto the freeway. As I passed him, the gentleman proceeds to flip me off as I merge over two lanes. He then merged behind me and flashed his high beams on me repeatedly until I had gotten off the freeway a few exits later. Maybe they're looking to make a quick buck by causing accidents so they could then tow your car? I definitely would not want this driver on the road let alone towing my vehicle.

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Sam Anthony

Disappointing Service Experience - Avoid This Establishment I regret to say that my recent experiences at [Adams Towing ] were extremely disappointing. The staff members were consistently rude and disrespectful, demonstrating a lack of professionalism that is unacceptable in any service-oriented business. Despite having worked in the towing industry for nine years and never encountering such behavior elsewhere, I found the staff at[Adams Towing ] to be confrontational and uncooperative. This resulted in unnecessary delays in releasing vehicles and added frustration to an already stressful situation. Furthermore, the interactions with the staff were unacceptable. I was shocked to be informed by one of the representatives that there would be no future assistance provided to me. Overall, I cannot recommend [Adams Towing ] based on my experiences. I urge others to avoid this establishment and seek service elsewhere where professionalism and respect for customers are valued.

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Mikhail Selitrin

Predatory company charging ridiculous, in some cases even illegal fees (5% surcharge on debit transactions), “after hours gate fee” for opening the gate when they’re obviously already in the office and available…

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Allison Nicole

I had my vehicle towed & repaired by Adams and they were very quick & updated me with an ETA right away. Their tow driver was very kind and knowledgeable & so was the mechanic who fixed my vehicle. They even explained the issue in detail and gave me a pretty good price for the repairs. They also have two locations which makes things very convenient!

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drew shorkey

Quick call had 8 illegally abandoned vehicles removed from my property in about 30 minutes. Drivers were extremely professional and took great care with the vehicles. They also made a good effort to try and help me contact an owner before towing.

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tony reyes

Absolutely garbage company and TERRIBLE MANAGEMENT. Rick is ridiculous and has terrible listening skills. Loves to put words and twist the story to his benefit when he knows he is at fault. Fraudulent would be too nice of a word. Absolute horrible customer service.

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Aquarius Frog 81

Adams helped us out when our Kia had engine trouble. Especially on a day they didn’t have to. We will highly recommend Adams to anyone we know that will be coming to Arizona. Thank you Erik for all you did for us!!

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Marianne Edmiston

On the first friday of every month they have a public auto auction. It is absolutely amazing! They took the time to explain everything to me. I felt comfortable and safe bidding. I won a pt cruiser and i am so excited. Thank you to the amazing crew that helped me!

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Brewski Steve

Great Shop! They do excellent work for a fair price. I've been bringing my vehicles here for over 20 years. The owner Russ is extremely knowledgeable and always does his best to make his customers happy.

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Sean Marshall

I had to get my Pathfinder towed and when I called, they said they could do it in an hour. They showed up within 30 minutes and within a few minutes, my car was on its way. Super impressed with their punctuality and professionalism. Based on my experience, Adams Automotive & Towing is a great company.

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jon m

Such a shame as it seems so good until it's not. Damaged the car, the very nice owner inspected the damaged and said he will get to the bottom then 2 weeks later they just email saying they wont cover. Now we have to have to get the family lawyer involved all over this stupid puncture in the front bumper where they probably backed into it. Oh well but at least we can try to get them to stop. Read the other online reviews, definitely not the 1st or last time they have had this happen

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Suzy Police

Adam's towing is just the best from the customer service I received to the car I drove away in . Their auto auction is well organized and fair priced and I got the car I wanted for less than I planned which is always good. Once again Adam's towing hits the nail on the head for me with five star service and another happy customer

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Mrs R

They towed our vehicle to their yard after an accident. On the scene they let a family friend retrieve our groceries. Today we went to see the vehicle and retrieve any other items. The staff was super friendly and helpful.

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Dustin Makayla

Great very professional crew!! They took me in within a few minutes repaired my vehicle and had me out in less than an hour! Nice guys. Highly recommend for sure.

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Shanette Montoya

I can’t believe them charging 500 for towing you car and it’s only been 3-5 hours of them having the car and asking in cash telling you, you only have 15 minutes or else, their atm doesn’t work and they know that cause they personally tell you they don’t have service how pathetic..

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Jennifer Snell

Tyson was terrific. Fast, friendly, and professional.

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Patty Moncada

They were very friendly and accommodating unlike other towing and impound yards. No one likes getting their car impounded, but if ever it does, pray it gets towed by Adam's Towing.

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JD Griffin

Oman was great! Arrived quickly and Oman had great customer service!! I hope I don't need a tow truck again anytime soon, but if I do, I will definitely call Adam's towing again.

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Alejandro Cobos

In a dreaded situation with a flat tire and no spare Don was a true professional and made my experience a positive one considering the circumstances. Thanks Adams Towing. Highly recommended.

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Brian Lee

My name is Tim. On Tuesday of this week i witnessed an Adams Tow truck towing a motorcycle on Hacienda. As soon as police left. I saw the tow truck driver remove the license plate of a white Toyota Prerunner that was in front of motorcycle being towed. And put license plate in bed of truck on drivers side inbetween stuff the guy had in the back of his truck. Now i dont know if Adams towtruck driver knew the guy and was playin a trick on the owner of truck. Or if thats the tow companys get down to tow a vehicle off the streets. Either way i think that was very unprofessional!! And as soon as i see owner of the truck i am gonna let him know!!

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Amber Gilmore

There were additional fees added on even though I called and confirmed the total multiple times.

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Bear Spencer

Crooks and amateurs If you don't care about your vehicle call these inept and uneducated clowns posing as mechanics.

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Silverio Villanueva

Very good impound let me tell you very good workers too mechanics there I mean everything you think about you can do there go to a public auction very nice