Apple Auto Dismantling 90744

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Carlos Del Aguayo

I was in need of a subframe for a 2022 Chrysler Pacifica. (hybrid) I had a bit of difficulty finding one locally. I was fortunate enough to find one at Apple Auto Dismantling. I needed it delivered it out to Reseda area and free delivery was offered the same day. True their word it was delivered the same day. I appreciate the delivery service as it was raining today. Now I can finish the car and get my customer back on the road. Thank you Ricardo and Lily for great customer service here. I will be coming back to purchase more parts in the foreseeable future.

A

Alex Odyniec

Great customer service. I spoke to David on the phone before my arrival and he confirmed they had the part I needed and the price as listed. During my visit, I got the right part at a bargain price. Additionally, David went above and beyond to help me source additional parts. Very professional and helpful. Highly recommended.

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whytookay

i absolutely hate writing bad reviews but this one is unfortunately well deserved. customer service is an important part of a business, and it just does not exist here at all. i'm not asking for much here, just the bare minimum. the guy (David?) i spoke to on the phone was...for lack of a better word, a total a s s. i was constantly put on hold without any warning. i also did not have ONE single friendly interaction in the 3 or so phone calls i exchanged with them. i'm no stranger to this type of business and have not experienced anyone as incompetent at customer relations before. extremely rude, unwilling to help in seemingly any way, etc. - if they have a part you absolutely can't find anywhere else, then i guess you have no choice, but otherwise i cannot recommend this place.