B & S Auto Salvage 34785

c

chris ferris

If you're considering doing business with B&S Auto Salvage, save yourself the time, money, and aggravation—this place is the textbook definition of unprofessional and downright disgraceful. My wife recently called to inquire about a specific vehicle, politely stating the make and model. The woman who answered the phone immediately responded with unwarranted attitude, saying, “How should I know what vehicle you're talking about?”—a completely unacceptable response to a paying customer. There was no attempt to assist, no basic courtesy, just hostility and arrogance. This wasn’t a one-off experience either. I’ve personally called this place multiple times over the years, and the treatment has always been the same: rude, ignorant, and condescending employees who act like they're being inconvenienced just by answering the phone. It's as if professionalism, customer service, and common decency never made it through the front door. Let’s talk about pricing—outrageous for a salvage yard. They charge premium prices for parts they can't even confirm are in stock. No inventory awareness. No pride in their work. No care for the customers that keep their doors open. The auto salvage industry may be a fading part of the automotive world, but that doesn’t excuse the complete lack of integrity, professionalism, and basic human decency displayed by this business. Even in a rough trade, there's room for honor. There’s room for pride. B&S Auto Salvage shows neither. This company is in desperate need of training in customer relations, communication, and general human behavior. If they spent half as much time on professionalism as they do being rude, they might actually resemble a functioning business. In short, B&S Auto Salvage is expensive, ignorant, uneducated, and unworthy of your time or money. Take your business to someone who respects their customers and takes pride in their operation—because you won’t find it here.

G

Gary Pellerin

The employees as a group just seem so uninterested in dealing with customers. I picked up a part I called ahead for. I asked if the donor vehicle was still in their lot. A worker with his back to me says "why". I need more parts. "Like what" he asks. I rattle off three of four items. Didn't get another word out of the guy, or even a turned around. Too bad it looks like they have a big inventory. Guess they want the parts more than I do.

T

Teferi Green

Great place and the people are friendly and respectful.