Bizarro's Erie Auto Salvage and Towing 16502

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Deborah Green

If I could give -10 stars I would My husband and I were looking for parts for a 2002 vehicle. He was quoted $65 dollars. When we showed up it was now $85 Dollars. We decided we would look elsewhere.. We then called today and they "d us a $150. The phone call dropped called back I'm assuming I spoke to an owner female manager who was absolutely rude rude told me not sure why the technician said 150 because it should have been 130. I then ask her how did they price these parts after a few choice words back-and-forth she told me why are you doing business here go elsewhere.. During this hard times with the pandemic there are so much negativity but I think this place has always been negative so I would give this a -10 stars and do not put your money here Cause they will not back their parts they will not back their prices and they will not back the customer

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Jessica Ryan

Called and scheduled to have a car picked up for scrap. Was given a general time estimate that they’d arrive for pickup and provided all info necessary for the pickup. No one ever came nor did I ever receive any other communication from the business on the matter.

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Kathie Walk

Outrageous towing costs!! Charging an 80yr old man $250 for towing, leaving the man with only 1.76 in the bank!!! They should give sr citizens a discount!!🤬🤬🤬

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John Hoffman

They are very rude And hang up on you and tell you your harassing them when you just want your money that they took for the core and when they charge you 50.00 for a core and deliver your part. They won’t pick the core up you have to deliver it to them. You think if that was the policy that information should have been told to us from the start. I have been in Buisness 30 years and have never had this much problems with a salvage yard. I do not recommend this place

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Rochelle Bradford

0 star rating if there was one. This place is exploiting people especially those who are misfortunate. How do you charge a 10% fee/day if you don't immediately pick up a tow and refuse any form of payment other than cash? This is price gouging and I will be reporting them to the BBB and to my attorney.

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Jackie Jackpot

Called them about a tire and they say yes they have it so I drive all the way over there, out of my way, and sit and wait for a half hour for them to finally tell me they don't have it and someone didn't take it out of the computer inventory!!! I was furious to say the least but this is the 2nd time they've done this to me, they will no longer receive any of my business!!! So beware if you call them for parts better have them go look and confirm they actually have the part you need. Customer service is basically a 1 star!

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Matt Pry

Very unprofessional and rude to deal with. We wanted to confirm a ratio for a rear end. It ended up being wrong when we got the part back. Called to let them know and they told us if we don't get the part back in 30 days they are going to sue us. Would never recommend them to anyone after this. They are threatening to sue over THEIR mistake!!

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Arthur Straub

Mixed experience with these guys... if you can avoid getting parts from them, I would advise that. No cash back on unneeded parts, THEY gave me the wrong part, couldn't provide the correct part, and couldn't get my money back. I got a credit due piece of paper with an amount that was -20% of my original price for a "restocking fee" I could see all that if I ordered the wrong part, but it was on them, and they should have done me right, did me dirty in my opinion.Oh yeah, then apparently you only have 30 days to spend the credit on the due slip, or you lose your credit. Not a good look at all fellas. I won't do business with EAS unless it is out of desperation, necessity, or both.They lost my trust on that one.Damn shame.

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Dean Martin

They left me stranded for4 hoursMy insurance company reached out to them multiple times and so did I they did not respondPoor service I do not recommend them at all

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Justin Dillon

I live in a apt that hires these guys to remove cars parked in our parking spots. There is a sign saying 24/7 they will tow. I have called them many times and get no answer. I called when they are open was told that after hour calls are to go to the tow driver but never does. What good are they if they do not answer there phone.