The girl at the front desk really needs a attitude check.. She was real moody then said they would have my part that day . But didnt get it till next day. On top of the lateness they sold me junk parts . Got to control arms and one of them the boot was slit and was packed with rust. The bushing were worse the the ones i replaced. I wont ever shop there again... Got for over $200.Service: Part finding & extracting

Their really good and know the parts they sell. Always satisfied with their service and prices.

Great place love them they get 5 stars nice polite and kind all the way around

Call first just to make sure they have the part you need

Treat me like family. Been going there since 1977

Poor service. Person on the phone didn't seem to care. Really surprised they don't sell exhaust parts

The older girl that's usually always behind the counter at Bob Carl's has a very nasty attitude about herself, I don't know if it's with all the customers or just me as a customer there. So I was far from being welcome as a customer in this establishment.

Excellent place for auto parts, the girl at the counter knew exactly what I wanted and knew exactly where to find it. The experience was great and I got in and out in a matter of 10mins. Thanks Bob Karl's for having what I need everytime I go there

They do not stand behind their warranty, will never do business with them again. The part I bought wasn't even 2 weeks old it broke and they wouldn't replace it but instead made excuses as to what could have happened. It was only a $40 part would not have broke the bank for them to have some customer appreciation, instead it comes to this. Bottom line I would not recommend doing business here there is plenty of others in the area that will treat you right.

Never go to Bob Karl's they only care about money and not their customers at all. I bought a window switch and it took them 30 minutes just to bs and take their time to get the part out which takes maybe 2-3 minutes to do. I was patient and polite while I wait for them to do their job. I spent $40 on the part and when I got it it didn't work. I brought it back in literally two minutes later and they told me I couldn't return it even though I had the sales slip. The said they couldn't return it for the labor put in. All they did was bs and mess around for 30 minutes and pull apart out that takes two minutes and say it's $35 worth of labor. You don't wanna go here it is also expensive and I just needed the part because it's hot out and I wanted to simple luxury of my windows to work. Even the man that took the time out to pull it and did all the work said I should have got my money back. Never go to Bob Karl's they only care about themselves.