Cash For Cars - Columbia SC 29053

B

Brittany Lapple

Truly the most frustrating experience. Copart picked up my vehicle from a mechanic shop without notifying me, without collecting my title, and without paying me. I was then told I had to drive to Gaston to deliver the title if I wanted to be paid. Not quite the "quick and easy" solution they market. The only person worth thanking is Robin(?) at dispatch, who acknowledged that someone made a big mistake and eventually sent someone out to me to rectify the situation. In total, I spent nearly 4 hours on the phone trying to get this situation handled. My time and patience is more valuable than the $350 given to me for my vehicle. That being said, this whole ordeal could've been avoided if the woman initially coordinating pickup actually listened to me, recorded notes appropriately, or took any ownership of her mistakes. If you want more accurate reviews of this company, google "Copart - Columbia" rather than "Cars for Cash - Columbia".

I

Ivery Reed

Painless procedure. Minor communication issue toward the end however Josh Nevore immediately address the issue. He was extremely helpful and resolve my issue in less than 10 minutes. Would definitely recommend. Thank you!

T

Tommy Brew

My experience overall was great. Little miscommunication on the pickup of the car and title. But, it was no sweat off my back. They came to my work . So ,I wouldn't have to miss any time. Overall ,great company : do what they say and say what they do. Would recommend.