Chuck's Auto Parts Solutions 19518

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michael Boateng

Customer Service Feedback: Mr. Danlu Menendez from Chuck’s Auto Salvage I recently had the pleasure of interacting with Mr. Danlu Menendez at Chuck’s Auto Salvage, and I felt compelled to share my experience. From the moment I walked in, Mr. Menendez demonstrated exceptional professionalism and an unwavering commitment to customer satisfaction. His knowledge, patience, and willingness to assist every customer, no matter how busy or complex the request truly stood out. What impressed me most was his genuine dedication to upholding the company’s mission and vision. Mr. Menendez doesn’t just do his job, he embodies the values that Chuck’s Auto Salvage promotes: integrity, service excellence, and community care. His calm demeanor, effective communication, and attention to detail made my experience smooth and stress-free. It’s rare to find someone so passionate about their work and committed to excellence. Employees like Mr. Menendez are the backbone of a successful business and a true asset to any organization. Bravo Zulu, Mr. Menendez well done! Keep up the outstanding work.

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hunter mackintosh

Ordered an engine Wednesday afternoon & was told it would take 1 day for it to get transferred from the York location to the Douglassville location. I called Friday morning to confirm the engine was there and they confirmed it had arrived. Rented a truck & drove an hour and a half to Douglassville from NJ. After showing up I was handed the invoice and told to wait for the forklift to bring my engine out. Waited outside for 15 minutes until I had to go in and ask what was going on. Front desk worker told me there was “ a small problem”… they put my motor on a truck and shipped it somewhere else. They said they couldn’t get the motor back. I was told I could drive up to York, PA to pick up another motor instead or wait until the following week to come back and pick one up. Same price for a motor with 14k more miles. Front desk workers seemed to not really understand that this wasn’t just a “inconvenience” like they kept saying. Between renting the truck, gas and tolls I just spent over $200 to get told the engine I purchased was shipped somewhere else with no way of getting it back. It’s very difficult to find a low mileage 2L ford engine and this was the only one around. Disappointed in the customer service is an understatement.

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brandin zacek

Chuck's is great. Found an engine for me very quickly and decent price. Mike B was great. He helped me from start to finish. If you need anything from Chuck's come see Mike.