Copart - Candia 03034

J

J Lavault

My son’s car was totaled, Copart towed the vehicle to their yard. The Title was left in the car. Incidentally it got thrown away, even though I was a bit of a Karen while trying to get it back, the office manager and one of the gentleman working there were kind enough to rummage through the trash and found it. Above and beyond service even for someone who was a bit off temper. They could have told me to get bent but opted for good service. I highly recommend!

N

Nick Fortuna

A tree fell on my truck a few months back totaling it. Below is my review of the three companies I dealt with during the total process: USAA: 2 out of 5 Stars Crash Champions: 3 out of 5 Stars Copart: 1 out of 5 Stars Overall summary of my truck… The truck had roof damage, but was still drivable. I drove the truck for 1-2 weeks prior to dropping it off. You could look at the truck and think there was nothing wrong with it. From the day the tree fell on the truck to when I finally released the title, it was night and day. The Insurance/Collison Center/Towing Company did more damage to the truck than the actual tree did! Shady process from all three companies. Copart (1 out of 5 stars) Pros: None Cons: I did not like how they called, texted, and emailed me every day for 3 months while I worked with my insurance to come to an agreement on total loss pricing. I did not like how they handled my vehicle; They brought it out on a forklift and dropped it Infront of me (when it was still my vehicle). The truck looked NOTHING like it did when it did when I dropped it off. I asked them for the auction details, and they wouldn’t provide me it; it seemed shady to me. Why wouldn’t they want an additional bidder on a vehicle? In hindsight, I shouldn’t have given them the title and paperwork. I should have filed a lawsuit with how damaged the truck now was… Bent rear bumper, crooked bed, damaged window, new dents and scratches… This truck only had roof damage but now looked like someone flipped it. A truck that likely would have auctioned for 15k now will probably go for 2-3k.

C

Christian Alves

My experience this location was great Friendly staff .. fast pick up .. different from other locations ..in and out with no stress.