Copart - Candia 03034

J

J Lavault

My son’s car was totaled, Copart towed the vehicle to their yard. The Title was left in the car. Incidentally it got thrown away, even though I was a bit of a Karen while trying to get it back, the office manager and one of the gentleman working there were kind enough to rummage through the trash and found it. Above and beyond service even for someone who was a bit off temper. They could have told me to get bent but opted for good service. I highly recommend!

N

Nick Fortuna

A tree fell on my truck a few months back totaling it. Below is my review of the three companies I dealt with during the total process: USAA: 2 out of 5 Stars Crash Champions: 3 out of 5 Stars Copart: 1 out of 5 Stars Overall summary of my truck… The truck had roof damage, but was still drivable. I drove the truck for 1-2 weeks prior to dropping it off. You could look at the truck and think there was nothing wrong with it. From the day the tree fell on the truck to when I finally released the title, it was night and day. The Insurance/Collison Center/Towing Company did more damage to the truck than the actual tree did! Shady process from all three companies. Copart (1 out of 5 stars) Pros: None Cons: I did not like how they called, texted, and emailed me every day for 3 months while I worked with my insurance to come to an agreement on total loss pricing. I did not like how they handled my vehicle; They brought it out on a forklift and dropped it Infront of me (when it was still my vehicle). The truck looked NOTHING like it did when it did when I dropped it off. I asked them for the auction details, and they wouldn’t provide me it; it seemed shady to me. Why wouldn’t they want an additional bidder on a vehicle? In hindsight, I shouldn’t have given them the title and paperwork. I should have filed a lawsuit with how damaged the truck now was… Bent rear bumper, crooked bed, damaged window, new dents and scratches… This truck only had roof damage but now looked like someone flipped it. A truck that likely would have auctioned for 15k now will probably go for 2-3k.

C

Christian Alves

My experience this location was great Friendly staff .. fast pick up .. different from other locations ..in and out with no stress.

H

Hazel Hunter

My 8 yr old grand daughter and I drove 2 hours to drop off documents, keys and the truck radio and retrieve my plates. When we entered the office, my grand asked if she could use the bathroom. As we looked at a men’s and ladies’ room sign on doors we were told no. They didn’t have a bathroom. I asked what about those? Answer was they don’t have a “public” bathroom. But they do have a Porto potty in the car yard. Not happy, but what were we to do, we walked about 1/3 of the way across the access way to the portable. The man in the yard started yelling at us that we were not to be there. I said the office sent us here. He wanted us to have on a reflective vest. I appreciate and applaud the need for a vest, but none was provided or offered in the office. I said to him we are here as customers, it’s not like we walked in off the street just to use your bathroom. He was fine, non of this was his fault. On the plus side the porta was clean. The remainder of my interaction went ok. I recognize this has nothing to do with buying a car. Just be sure to do your business before you get there.

E

Erik Wills

This place had a friendly staff out back but when you walk in the front door the staff was useless. If you want to see your 401k go down dollar by dollar, try to go see a car there. The way they critiqued and verified why we were there, I expected them to be out detailing and buffing the car as we spoke. The staff out back in the lot made me feel like I was at the Ritz Carlton and the staff in the office made me feel like I was trying to get an honest service from a dealership.

M

Micholex

Cars are kept in bad condition, rust everywhere on a model from 2019. They do not even care to close windows while there is a storm outside. One of the worst places to buy a car

C

Cassie Cox

They dont do a great job with information on their auction cars we typically use IAA and have better luck they notate when a big item is missing copart didn't mention an entire exhaust system was removed. Also they dont have a bathroom we could use and with a pregnant woman and a 2 year old that was a bummer. ☹

B

Ben Angel

Super strict rules and the fees are so expensive. We were denied entry into the lot on a car we were helping someone bid on because it was “expensive”. (30k)..... we were glad to pay the $25 to get in or buy a membership but were told to leave. Never knew some wrecked cars were like gold.

S

Sean McKellar

Be very wary of purchasing from these criminals, make sure the paperwork is in order. They sell cars that can't be registered.

B

Burnout Motors

Office staff are the most unprofessional people I have ever encountered. They label vehicles as "drivers" by moving them TWO FEET FORWARD. This is by far the worst Auction in New England. I have been going to Car Auctions for 15+ years and have never encountered anything this bad. BUYER BEWARE, these people are as dishonest as they come.

R

Rose Karotkin

Members—beware of “sun glare” in auction photos, per Wendy.

O

Odins Armory

Much friendlier than the Coparts in MA. Staff was very helpful and even helped us load the bike we got.

T

TheTa2ood

The staff is great and pleasant to work with. They laugh and joke around with you. Really seem to care about what they're doing

d

daz go

Excellent customer service in the office, But when it comes time to execute...forklift service is really slow... but not as bad as N. Billerica though..

C

Chris Leahong

This copart is the absolute worst. I never been to a Copart that wanted so much information to pull a car. The male agent working in the front of the house is ignorant and should not be dealing with customers.

m

matthew denish

I’m just writing this wondering if anyone sees this I’m looking for an Rx8 that was recently sold here just wondering who got the car and wondering if they would like to sell the car thank you

M

Michelle Lachapelle

Friendly, fast and easy service to retrieve our personal items out of our old vehicle . Thank you.

M

Mike Daigle

Went to get personal items from a car that was in a wreck they are very nice and extremely efficient

S

Scott

Great group of people very friendly and professional

l

lonnie plourde

The puxrure of this delirian is all but totalles and toyr asking 24k hahaha ibe founf perfect ones online for that price.

D

Doug Coombs

A bit of a process to get inside due to Covid, but once in, good service and quick.

A

AAgarage 413

If you want your stuff rusted out (aka trucks) this is a great place

D

David Forrestor

Very slow yard guys. But willing to help anyone. Office staff average

M

Mike D

What a place, nice people, good for the person looking for parts cars

A

All Dick'd Up (All Dick'd Up)

All the fees and everything jumps through they're kind of dicks and they're super strict about rules and it makes it almost impossible to buy a car.

B

Bruce Webster

Criminals! Stole the only valuable item before I could pick up my camper contents

I

Im Roxie

They suck never seen a place move so slow in my life

d

daniel Morkeh

Good place to purchase and do auto business

T

Timothy Ganun

I went here to pick up a couple vechical s for a friend.

N

Neal Fearon

Great selection of cars and staff