Copart - Kansas City East KS 66111

A

Alex Bratkov

My worse Copart Experience Yet… Would never recommend anyone else to purchase a vehicle from this location - Waited 4 Hours To Get Loaded just to be told that the general manager is refusing to Load the vehicle that I purchased - Thanks to that Dirt Bag General Manager I Wasted my whole day at Copart and spent $300 On Towing Service to get it loaded - General Manager Name Is Jeffery i can’t believe they put such a Unprofessional And Disrespectful Human being to run this location - I contacted Customer Service and will be anything in my Power To inform people about this TERRIBLE Experience

g

garrett snyder

I’ve had a couple run-ins at this location, but I do a lot of rebuilds threw copart and have dealt with multiple locations. Today I went to view a 2011 dodge ram I’d won for an $8000 bid. Before I payed for the vehicle. I wanted to put my hands and eyes on it to be sure it was what I saw in the photos. (sometimes copart can’t disclose all damage with simple, minimal photos. So be sure to check them out in person to be sure this is the vehicle you want!) I’ve done this many times but I knew it was a bit tough to get a view of the live vehicle at this location. But was hoping my experience and loyalty to the company would help me convince! Well.. I pretty-much walked in and got immediately shut down but one of the workers…. as I tried to plead my case and sneak that 5 minutes in to be sure this is the truck I wanted for a good chunk of my money! After a minute or two of hearing my case Stacey Henry asked me a couple simple questions to verify the vehicle. And took an extra 20 minutes out of her day to bring the truck to the warehouse. And let me view it with her, and at the end. She asked me if it was going on sale tomorrow!, which tells me even though she had no idea that I had already won the bid on this vehicle. She was willing to go above and beyond to help a customer that just needed a second to be understood. I can safely say the truck turned out to be in better shape than I thought. And Stacey Henry added a new customer to her location, as my dealer buddy was with me to view the truck. And was also very happy with the level of service we got. Remember guys. These guys deal with some angry and hateful people some days, sometimes, giving a smile and some respect. Can earn you the same. Thank you Stacey Henry. For a great experience at this location. As I’ve had issues with the other locations. I’m happy to have a kind experience to review.

p

pemox pemox

This location keeps getting worse by the day...What is the essence of scheduling an appointment and arriving on time only to wait for over two hours just to pick up one unit. They leave just one person upfront sometimes that do not care about drivers wasting their ELD time just to pickup. Management should really look into time management for this location