Counselman Automotive Recycling, LLC - Enterprise 36330

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Cherri Powers

Amazing place the lady that runs the scales she is awesome an absolute wonderful person thank you

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Damian Thomas

Excellent customer service, Great spot to look for parts and accessories

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Travis Garrett

Needed a scarce rearview mirror trim piece. Made one call to these guys and the next day they had me the part I needed and extremely affordable. Thank you again! Matt and crew you saved the day for me!

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Jeff

Friendly staff right parts at the right price with a generous warranty. Nice parking right up front too. My parts were ready when I arrived a real big time saver.

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Jill Hughes

Bought a chrome bumper for an F150 on their website. Stated A condition. Sent my son to pick it up. It was NOT and A condition--rusted solid on the backside and lots of specks on the outer/exposed side. We should have returned it but the drive was too far.

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Curtis Rowe

I do not know what the negative reviews are about...this is not a day spa, it's a salvage yard. I went in last week to buy a bumper for a Suburban that they had listed online and had no issues. I went in and greeted the workers like a human and proceeded to sit at the bar stool in the air conditioned store. I showed them the online listing and waited for a few minutes and talked shop with the employees. About 10 minutes later the part arrived from the shelf in the back. I paid with a credit card, got a nice yellow invoice that was printed out rather than hand-written. The part was in good shape and the yardman placed it in the back of my truck. The two guys at the counter were nice and the lady working in the back office was as well. I helped my buddy mount the bumper on his shi*box of a truck. The bulbs in the fog light assembly were functional which is also a plus.

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Buster Skidmore

Said that the wheel had a center cap it did not. Said they sold tires they don't. Spend the time to take care of everything in one place and they waste your time.

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Jo Phillips

I'll start out with the good. The parts I bought were of decent quality and so-so price. Now, the bad. Like others here have said, they are VERY poor in the customer support department. Like, atrocious. I could not believe the lack of concern for the customer from the moment I first walked in, through several phone calls, and finally when I picked up my parts. They (all of them) really do treat you like you are interrupting their day. I asked if I could see the parts before buying them. Oh no! You can't see them. That's why they catalog all them parts, so they don't have to waste time walking you out to the car to look at them. They are quick to brag about how they are the only salvage yard in this area to catalog their parts. Guess that gives them the privilege of wasting their customer's time, rather than their own. So, the parts I got (a hood and fender) were of decent quality, but they had marked a big long number across both in what looked like grease pencil. On the painted surface. Turns out, that number does not come off. I have washed, waxed, and elbow greased that number, but it is still there. I called to ask them what the magic trick was. They told me paint thinner. Kind of ruins the whole point of buying a painted part from a salvage yard rather than a new primered one. I am being gracious by giving them 2 stars.

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David Reynolds

Not that great of customer service like others have said guy answering the phone does not have the personality for customer sales. Parts I got were good but their price is so much higher than all the other salvage yards I will drive to Montgomery to get parts before I'll pay 6x the price for the same part.

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Kevin Haeb

It’s a salvage yard and you can’t expect brand new stuff. They can’t test every single part so it comes with a warranty. I had a really positive experience with these guys and will be going back in the future. There was a slight miscommunication on what exactly I needed but Matthew went above and beyond to make it right. I didn’t experience anyone that was rude or not helpful. They’ve earned my business for sure!

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Detrect Skinner JR

The staff at this location are extremely rude and don't seem to know what or where anything is located on the property. The prices for there salvaged parts are more expensive than if you were to purchase them new. Don't waste your time with this business.

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Terry Daniels

Don't know who works your counter and answers the phone (young guy) but he is one of the rudest people I have ever dealt with. Perhaps customer service continuing education classes are in order. I know who NOT to call. Edited No it had nothing to do with an Amplifier.

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Shay Stoudemire

Service here extremely poor and slow . Not to mention the old rusted parts they sold me were useless. Went and got a refund the return fee $30 i paid in cash but got refunded with a check. Wouldn't recommend anyone to buy parts from here

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Brianna Settles

Very nice people that work here. Had my back window to My car in ASAP and the pricing was awesome.

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Tony Anderson

Horrible, horrible, horrible Customer Service. I have never given anyone a negative review but these guys are worth it. These are some of the rudest people I have ever encountered. Stay away!

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Lisa Woody

We ordered the part we needed and picked it up a few days later. Very professional and polite.

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Michelle Crittenden

The staff was kind & friendly to me. They had the right part to fit my van. I will be going back to order a part for my car.

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Phillip Lebouef

I have never been inside but I live on the same street and pass it every day. It would appear that the business is doing well for itself because they are always busy.

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Michael Watson

A guy in the parts dept, evidently a manager because a young guy answered in parts and had to get this guy to tell me delivery guys number because my address don't show on GPS, he was unhelpful and smart mouthed, anyway no help or concern for me to get my part or their money.

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Liyah Julius

I called asking about Acuras, he didn’t even search the vehicle to see if he had it, just hung up rudely

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David Watson

Although they didn't have the vehicle I was looking for, the rep was very courteous and helpful on the phone.

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Bo Collins

I hate I even have to give one star to write this review but this business has gone down the drain very unprofessional with how they do business and very lazy the language they use against a kid is absolutely ridiculous after I talked there name up and sent them a customer of mine I will never make that mistake again!

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Dominic Mendez

Awesome customer service easy to talk to. Also very helpful.

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Paul Sellers

Almost everytime I've needed a part, these guys could get it for me. Always very helpful.

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Thomas Connolly Sr

Good quality OEM parts. Decently priced

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Shawn Davies

Very friendly and reasonable cost

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terry mints

Service was good and fast

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Chris Mullins

If you looking for parts for car place to go.

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Anderson Family

Had all my parts for my truck

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Somos uno en Cristo Alfredo

Good people and great services