Dallas Auto Recycling 75217

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Sharon Durham

Bought a trunk lid for my car here today and they had it ready for me when I got there. I had driven 4 hours one way and kept in touch with James letting him know I was on my way. They loaded it on the trailer for me. Really great service. Great communication. Willing to negotiate if things aren’t exactly right also. Would buy from them again.

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Kevin Thompson

If I could give 0 stars I would I literally called and spoked with Emiljo or however tf you spell his name and asked for the alternator for 55 paid for it installed on my car it worked fine for 2hours I called and ask for a refund there offering store credit why would I want store credit on anything that didn’t work right the first time this place is a SCAM I wouldn’t recommend 11/26/24 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾

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Odie Ernest

As a former full time mechanics wife...I can't tell you How grateful I am to go somewhere where the item is pulled <ready for pickup>to have them loaded ...and if any other help .I am not the best at strapping the truck! Hubby was able to end his desk job to immediately go the volvo xc90 engine to work on it.he only has evenings to work on cars.i appreciate also that they take cards for payment besides cash.see the guys soon for another trans..engine ?thanks!

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K&S Auto Repair

Saw they had a part I needed online, called to confirm they had it, was told yes, drove over an hour to get it only to be told the only person who could help me was the gentleman on the phone who told me “yes” because he had put it under his name. So I waited, and waited, and waited. Finally left because I don’t understand why anyone else couldn’t help me. Even if it’s commission that doesn’t make sense. I looked up the part myself, he didn’t do anything. Thanks for wasting my time

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Cory Houdek

Ordered radio for Corolla was no good they want me to pay to ship it back on my own dime as they did not test it before it was sent. HOUDEK AUTO CENTER

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Daryl Sheppard

Wrong part did not give me my money back want too give me store credit after they said the part will work i advise you to go somewhere else

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Rohan Ellis

Terrible customer service guy in the front with glasses argues with you about what parts are compatible with what your asking for like he some how knows better than someone that owns multiple shops and been a mect for the military for 15 years before that. Go to one of the other yards avoided this one

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Ahmed Ashraf

Worst junk yard ever. They made me wait an hour for a wheel that i called and asked about if it was on shelf.

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Nick Jones

I called and gave year and model and what parti needed. They checked and told me it was in stock and the price was better than the other 4 yards I checked. They pulled the parta ß3n

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Bryan Canston’s

I was a customer for years, the problem is the staff removing parts, especially a large white-haired man named Martin, very rude and unfriendly, one star is not enough.

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Jay MEDINA

This place is very unorganized and not self motivated I waited 2 days to get an alternator they said on friday they would get it and left me sitting cor 45 minutes then come back and tell me they will have if off tomorrow I come back tomorrow and they still dont have it off and i have been here for an hour very disappointed in the service all the staff just stand around and talk and chitchat in front of customers as they stand there waiting to be helped if you come here make sure you prepare to be here for hours and the manager PAUL just stands there and never says anything to his employees.

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D Welch

Called them and they had the parts that I needed at a reasonable price. The parts were in good condition and waiting for me when I got there from McKinney. Highly recommend this business to all.

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Manuel Duran

I should've read the reviews before I went. I know salvage yards are salvage yards. Shouldn't expect much but at least a decent part. I called 3 days prior and then that morning to confirm part availability and condition. Drove over an hour to only arrive to a smashed hood that they said was in good condition. Come on! Have some decency to update your parts list, photos, condition. 5 people up front when I arrived. At least 2 of them could be walking the yard updating the parts list 🤷. For the love of some decency. Please help a customer out with accurate part info. My experience was an epic fail and waste of 2 hours!

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Steve Louiz

don't come or you will be scammed!!

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Travis Ousley

If I could give less than one star, I would. 1st off, they give zero guarantee that any part will work. which is fine, but they also have zero problems with giving people the wrong park & tell them to kick durt when you ask for the right one. Sent my partner to pick up a ecm & they came back with a park that looked similar but was completely wrong & when we asked for the right one, they ghosted us. Just not worth the trouble.

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Caleb Willis

Terrible business be careful they will sell you any part and say it’s the right part and won’t refund your money only refund for other parts that won’t work for you

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Mike Lebherz

Wow! Look at all one star reviews, and that is what these people deserve. We bought an engine with a 90 day warranty and after 30 days it failed and we have been trying to get a replacement for over a month now. I have been in this business for 30 years and have never experienced such poor service.

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Tonnny96

Very bad customer service. I dealt with an employee who goes by the name of Juvenal. Very rude individual and will straight lie to you about the parts being in good/working condition and having tested them before being sold. I called to see if they had a specific part and he said "just come here and find out" then he literally laughed in my face when i told him i would be driving from one hour away. Of course i make the drive, they tell me the part was tested and in good condition, i get back to my shop and part is no good. And what do you know, they don't do refunds. Stay away from this place!

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Jacob Shaw

Called for a used transmission. They said it would be pulled by the time we got there. When we did arrive they told us 20 min. Sat there for an hour before part was ready. Price they stated was actual price so that's a plus. Only gave me a 30 day warranty so I'll report back of I have to swap it again.

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John D

I called them looking for a transmission they didn't have. Normally the call would end there but the lady on the phone was nice enough to spend 5 minutes with me looking up other places where I could find it and a bed for my truck which they also didn't have.

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Hamza Abdul

Worst experience, Do not buy parts from them, they are BIG TIME SCAMMERS.sales lady name NORA sold me an amplifier for my Lexus it was shorted and bad when I plugged it in my car it shorted my car fuse box and had to tow the car from there place costed me a-lot. My car was not even drivable took the car to mechanic they told me amplifier was shorted because of water damaged it messed up my car and when I took it back to them, she was so disrespectful very unprofessional and said no warranty no credit nothing which they sold to me for 350 dollars and saw me towing my car it was a very bad experience costed me 800 dollars overall to get my car fixed this place is a big scam DO NOT BUY FROM THEM

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afandi fiver

There is no such thing as warranty at this place, even if one has the original reciept. They are just scamming people for no reason. Plus the african person who works there is pretty rude.

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Anas m

I don't know why they are open if all they're trying to do is not to sell the parts they make it so hard time I have to arrive 2 hours before they close so they can pull it for you you drive halfway there and then youI have to arrive 2 hours before they close so they can pull it for you you drive halfway there and then you call

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Lilbackusboy Google

I usually get a good deal from here but my boy beto got moved up in rank so no more deals for me. But they do pull for you and prices are good. They got good inventory data

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Brenner Newman

Rico likes to change stories and twist words so they dont have to honor warranty or give you your money back. These guys are Thiefs. Honesty is everything in business, they lack that!

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James

Great place to get used parts got a motor for a friend of mine and it runs great…..

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Alejandro Villatoro

One of the worst customer service experiences I have ever dealt with. I own a Auto repair shop thus i buy lots of used parts. I search all over Dallas and am willing to pay a fair amount BUT when the employee at Dallas Auto Recycling does not even want to attempt to check and see if they have the parts and he has a nasty attitude its truly awful!! I will not ever buy parts from these guys again and i hope people do as well so maybe these guys will remember that the PEOPLE are the only reason they have jobs. I would give it ZERO stars if i could!

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Bill Reed

Called them about a Mazda B4000 engine. They had one so I drove over to get it. They pulled it while I waited and brought to to the front. Checked off a few broken things on the engine, but I didnt need those parts so I didnt care. Showed me the motor turned over, so I had them load it, paid for it, and went back to the shop. The next day I compression tested the engine and it failed, so I called them and told them. they told me not to worry, just bring it, my core, and my receipt back with in the 7 day period, and they would get me another one. I pulled the core and took everything back over to them. they said if they couldnt find me another engine in 7 days they would refund my money. 7 day later I called to see if they found me another engine and they had not. He told me to bring my receipt and they would refund my money and return my core. I would give 5 stars, but the engine was no good and they couldnt find me another. Heres a tip people. KEEP YOUR RECEIPT!!!!

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Sam Jones

Nice friendly atmosphere and great prices plus they pull the parts. My parts came with a 30 day warranty as stated on the receipt. I will recommend this place to all my family and friends.

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Jan janowski

Called this place for parts last week said they had them, called again today and said they had them. Got there and the spanish man was very rude saying they haven't had the car there over a year. I couldn't believe it!!! wasted my time, on top of my problem, a few more customer were having issues getting refunds and their employees are very rude to customers.