Very customer-friendly establishment! I walked in 20 minutes before closing and they quickly found and retrieved the part I needed. There were 5 to 7 service people on the phone and on computers behind the counter, apparently trying to find parts for their customers.

Every part of my dealings with them was a little shady. The fact that they have two separate google listings for Eagle Auto Parts at the same location, presumably because one had too many poor reviews, should be make buyers suspect. After speaking with the owner about a vehicle I saw advertised, my brother and I drove over 3 hours to their location with the intention of buying it. Once I got there, I could see that the vehicle had more than damage from a tree branch falling on it as I was told, but had in fact been in a rollover. The photo in the ad was also taken in such a way to hide all the visible issues it had. I mentioned the obvious rollover damage and got, "Let me check. Oh, yes, turns out it was in a rollover." I wouldn't have considered the vehicle if they had been honest about this in the beginning. But since I'd driven all that way, I didn't want to just walk away. I took it to a mechanic to learn about any problems with it, including why the check engine light was on, even though I specifically asked on the phone if it had any issues. After haggling with the owner's son (who had driven it all winter) for quite while, I was finally able to talk them down from the price, considering the issues it had. When writing up the paperwork, the secretary falsified information on the transfer paperwork to make the mileage on the title lower than it actually was on the vehicle. I really didn't care about this, but still, it was another shady tactic they probably employ on a regular basis. It's a testament to the type of business they run. I feel like I actually got kinda lucky with my dealings with them, as it could have been much worse. I fixed most of the issues the vehicle had that they tried to hide or not be upfront about and it ran like a champ. But I wouldn't recommend anyone to do business them.

I drove 80 miles round trip to pick up a big Toyota tail light assembly for my Toyota. Their on line ad exactly matched my need. They even sent me a work order number to ensure I got the right part. They knew I was coming. Guess what, their inventory was WAY off … my part not in stock. Bummer!!!

I just picked up these amazing seats for my Nissan. They are a big upgrade for my car, and we're really reasonably priced.They people working there were professional and courteous. I was able to look at the cars and pick and choose which parts I wanted.Once I paid for the parts they pulled them off the car. I came back a few hours later and picked up the parts I ordered.

Ordered a grill and light on Thursday told it would be ready for pickup but Tuesday call them and now they don't even have the van. And payed for it.

Had called for a part for my van and they said they had part but had to have card on file before they pulled it because of labor costs well I asked them do not run card tell I know it's the right part well they ran card and it was wrong part.

On this reviews I see that I’m not alone I spent 3 hours of driving one way We match everything with the dealer it was same but when I get there they brought me completely different think. Would not recommend this place to other people

If you want good customer service, don't go here. If you DO like being treated badly, this is the place to go...

Was looking for a replacement seat for my van and they had it and for a good price. The younger guys were polite. There was a misunderstanding and Cody had excellent customer service and assisted me with my seat. I just learned my lesson to get a receipt with anything but overall happy with my purchase.

Helpful. Did an extra search for a part. Called me back. Would use again.