Grade A Auto Parts of Dayton 45417

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Cierra Thames

I recently contacted the company regarding a part I purchased and was pleasantly surprised by the ease of the warranty exchange process. The customer service representatives were exceptionally helpful and responsive. I highly recommend this company to anyone seeking a seamless and efficient experience when purchasing car parts.

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Shorts

Company does NOT test their products.. bought a transmission which turned out to be bad when installed and they won’t reimburse for the hundreds of dollars worth of parts and fluids

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Dustin Wagner

Called and had to pay for a window ahead of time. Told Shane over the phone I need it the day of. Gave me a 2 hour window to get the job done. In total it took 3 and I drove from out of town so I was forced to wait. These people don't seem very on it. Then I get home and my shop calls me telling me they gave me the wrong window. But the manager is making it right and letting me keep the wrong glass.