Hernandez Auto Salvage 75069

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Total Auto Repair

I was very disappointed. I purchased a motor from them that wasn't any good. I took it back and they did exchange it but did not offer any kind of discount for having to install a bad motor and in addition they kept the $75 core charge

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mari issa

Aside from the guy that pulled out the part for me, everyone were not helpful. This isn’t my first time in a junk yard for me to not know what I’m talking about. They are selling parts that don’t work, they won’t let you test it before you buy, no return, and no exchange, and not even in store credit. A waste of time and money.

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Todd Tinsley

I have purchased a couple of times from them and always had a great experience. It is a "pick and pull" so put on walking shoes for gravel..lol But I highly recommend them. They are fair!

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Carmen Kelley

They didn't have the part that I needed but gave me a printout of who did in the area. Saved me a ton of time by not having to do the legwork. I'll definitely use them in the future. Thanks guys

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Matthew Fryer

I called for a used part and was given the price of $350. They would not take payment over the phone so after coordinating somebody to drive there to pay in person (I live 4 hours away), they all of a sudden wanted $850 for the part. Called for the manager multiple times, no response.

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Garrett Degner

Don’t use this place they sold me a axle that was mostly destroyed had to fix lots of to even make it useable and broke less then 1000 miles and don’t even wanna help replace

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Merc Ryderz

Its a good place....the staff was polite n nice....the guys that pull your parts are knowledgeable n helpful...I will be soon...

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Billy Barker

Come get your car or truck fixed. Paint & Body work done here

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Skinerd

Worst wrecking yard I ever deal with, Very unprofessional when you call them , They do not want give you any warranty , they sell parts as is, So if is not working you are on your own , Some parts like electrical may be defective and they do not want to do anything about it.They are much more expansive then any local Yards.I do not recommend anyone to go and buy anything .

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Larry Allston

guy on the phone very nice and helpful when I called. However, when I drove out there they gave me the wrong part from another vehicle that they said was for my vehicle and it would fit. If not the guy in the yard said to bring it back and exchange and if they do not have it they will refund my money . I am not a mechanic to tell the difference in parts so I trusted them and when I got it home it did not fit. I went back up there and they tried to find the correct part and could not. So I asked for my money back and she went to get the manager who was a very rude man who spoke loudly and raised his voice saying read all the signs no refunds and look at your receipt it says no refunds. He said I can only have an exchange. I said what good is a exchange when you do not have my part which you said on the phone you did have it. Plus you guy said I could return it and get my money back since you gave me the wrong part. The manager said it is my responsibility to know what part I am taking. I told him I am not a mechanic and How do I know and your guys told me it was correct and would fit. He didn't care and raised his voice again. very rude manager and horrible service. DO NOT GO THERE!