Highway Auto Salvage 01060

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kevin hart

I called this early Friday morning 830 exactly called many places looking for a motor for my truck. They said they had one for $1200 with 150,000 miles. Told them that I would call them back letting them know if I wanted it or not and I called them back to tell him I wanted it. They said they still had to pull it out of the vehicle even though they said at first it was on a shelf and ready to go. Put $100 security deposit for them to hold it. Call them back Monday after finding out my motor was still fine and that I didn’t need the motor he tell me that my deposit was nonrefundable and that they don’t work for free horrible Business everybody stay away from this business unless you like getting ripped off won’t be coming back to do business at this place again

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Ulvi Hajili

Ordered a rim for my Vehicle on Wednesday and paid upfront. They said it would ship the same day and arrive on Friday however 2 days later still no answer and no tracking number provided and no proof of payment or any kind of invoice. I called them off Friday and sales representative was incredibly rude and told me that he would not be sending the part because he is too “busy”. I would avoid this place since they don’t even have basic understanding of customer care. Sales representatives name was Scott. I can understand delays in shipping and delays in packaging but all I needed was a invoice or a proof of payment.

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Juan C

Used to be one of my favorite places to grab parts locally but recently they closed the yard so no one can enter and raised all prices to match or surpass eBay/Marketplace. I there are some good yards in Chicopee and surrounding areas that still let you pick.