Jake's Used Auto Parts TX 78552

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Myra Escobedo

This is the worse auto service in my experience. My Fathers truck has been at this shop since Nov-Dec of 2024 for a new motor / Trans and it’s now March and we have been told they don’t have a mechanic to replace this. Can’t seem to get any answers on when the truck will be ready. We can’t get the owner or his advocate “Jaime” to answer the phone. I have left numerous voicemails and no response. I would NOT recommend this lousy shop to my worst enemy! I would advise anyone to look for a more professional shop and a place that actually works. I will continue calling, leaving reviews until this is resolved.

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Krystal M

I was never treated unfairly . However ; I ordered a part in Jan and I was told in a week then two weeks then that it was misrouted then that the owner go for it week after week . Past two months I was told the part is coming . Then the excuse was we have it but it’s locked away then the excuse was we don’t have a replacement part to offer for it . Eventually after almost 3 months I was told he never got the part and got my refund. I went to another you pull it left with the part of the day after

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Googly Eyes

Someone Offered to help with prices and they did but after the 2nd question the radio came on and they hung up on me. Called back but kept getting the busy signal. Not the way to run a business idk.