Jerry's Wrecker Services 32962

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Naz Balsara

I moved to the area in March 2024. When people ask me how I like Vero Beach, I always tell them that one of the things I love is the how nice the people are. Well Jerry’s Wrecker Service changed that today. My son hit a wild boar on his way to school and ended up in a ditch. The IRC Sheriff’s Deputies couldn’t have been nicer. The Deputies took care of my son with compassion. IRC Sheriff’s Department has a contract with Jerry’s to tow vehicles. I don’t think they are aware of how rude and over priced Jerry’s is. Even the people in Miami were nicer than the group of women I dealt with here at this location. I was there long enough to notice all of the male workers were fed up with the way they were being treaded. My car needed to be pulled out of a ditch which I expected to pay more but when I saw the bill was over $600 and I was told this was a discounted price since I only had Liability insurance for this vehicle. Imagine what they charge the insurance companies. I will never get my vehicle towed by this company again if I can help it.

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vicci tarr

Had an accident here in Florida, Jerry’s was called to tow. Because I am from out of state I didn’t know where the shop was so I looked it up on line. Reading the reviews were horrific and unjustified in my experience. Each person we had contact with was extremely kind , empathic and helpful. Both ladies at the desk , who were being bombarded with calls , snippy folks were nothing but kind and helpful . To the crew at Jerry’s. Thank you for the kindness and help, 5 stars for all

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Keeping up With kyley

Wish it could be zero stars. I’ve used them for U-Haul rentals and never had any problems. This time my son’s car was towed from an accident and after this experience I will never patronize this place ever again! Unfortunately, the police said they use a rotation of towing companies and this place was up in the rotation. Their customer service, well there is none. They get away with it because when you’re in an accident you don’t get a choice on who tows you. They wouldn’t let the insurance adjuster in to look at the car and do his job. They wanted cash only! They have a sign up that says if you’re in the lot with your car longer than 30 minutes, there’s a $65 per 15 minute charge! How crazy is that?! Such a freaking racket! There are several towing companies all in one place so beware!