JMJ Wrecking & Used Cars 76705

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Millsdia

This towing company stole my car from a private residence in Bellmead without the owner of the property knowing. I have reported the car stolen. I have statements from the owner of the home along with two others. I know exactly who sold it, when, and to whom it was purchased by. I bought that car in September 2022 in cash from the life insurance money I got after my dad passed from pancreatic cancer. shortly after buying it I went through hell With the dealership because Less than 30 days after purchasing , it started knocking, and then shortly after it threw a rod. The engine Seized on me while driving 75 miles an hour down the highway. The dealership I bought it from had me dropped from there extra coverage that I purchased when I bought the vehicle. Leaving me with no choice I could not afford the $12,000 to fix the engine after paying 20 grand for the car. So I had to wait. I was finally contacted by Honda informing me that there is a recall on the engine for my 2016 Acura TLX 3.5l v6. I tried for months To contact the owner of the house so I could arrange my car Being towed to an Acura dealership to Have the Engine Replaced. Just to find out that it has been illegally towed and sold To Jose The owner of Jmj. Coincidentally enough This is the second time Jmj Has had possession of my car. Last year in February I had to leave the car In the Walmart parking lot because I was unable to move it anymore And Jmj Isthe company who had it. I Just want my car back. I can finally have the engine fix I barely even got to drive it After purchasing it almost 2 years ago. The car did Have a lien on it I paid that off in April 2023 And have possession of the signed title Along With the key fob. I have tried contacting this company by phone on multiple occasions just to be told by some rude girl that they do not have my car. I am worn out and emotionally exhausted from years of regret and frustration over this whole mess. It blows my mind that a local tow company Would just remove my car without permission or the acknowledgment from the owner of the property whom I had an agreement with. (Car was parked off street next to the house) then have the nerve to tell me that they do not have possession of it.. it didn’t just vanish. Please Jose don’t keep my car from me I’ve been through hell since my dad’s diagnosis and passing. We made plans as to what I should do with life insurance after his death buying that car was at the top. It means more to me than you can imagine & losing it would crush me completely.

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Joshua Sanders

Very bad customer service, called about a part I needed for my truck they gave me a price over the phone and said the part was pulled so I drove 2hrs and when I got there I was driven out to a truck that the parts was still on and told that those were my parts so I called the office to speak with the lady there and was rudely hung up on twice. Definitely not getting my parts from this crooks.

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Kathy Holland

My mother was involved in an accident. This is where Bellmead has cars towed. Worst customer service I’ve ever seen! Was told by insurance carrier to go and have the car released. Well that’s not how they handle things. Person (insurance agency) has to fill out a paper to get the car picked up. Lady in office was extremely rude. Outside looked and smelled horrible from cats dogs peacocks and whatever else they have going on Bellmead Police please do better