John's Truck & Auto Salvage 03848

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Bob

Went there for a rim on a Saturday, around noon, was told "yep, we have it...." But, I would have to come back in 2 days because no-one was there to "take it off the car". As I noticed a total of 3 other employees behind the counter with this person.........👍👍

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wayne simas

I purchased a transmission for a 2007 Buick Lucerne and was told it had 80k miles on it, it was tested and in perfect working order. I flushed the converter, replaced the input shaft seal and both output seals and installed the transmission. At this time, I went to change the filter and pan gasket ( rolling the transmission over to check that first is not always the best of ideas, if there were contaminants in the pan, it would be all over the valve body after rolling it over), I lowered the pan flat to check for debris, I found about 3 lbs worth of ground steel. The transmission was also locked. I couldn't even push it out of the way of the lift, I had to wheel lift it. The transmission was also sent with my pickup person full of fluid causing fluid to spill all over the deliver truck. I called them to tell them of the issue and they spoke with empathy and promised to make this situation good and get me another transmission. I was promised a return call within an hr, I waited 24hr's to give them a chance to do the right thing before calling them and they played the transfer me around game that landed me in voicemail. I left a friendly reminder message and still haven't received a return call and we are currently at 3 days. If you plan on buying used parts, I recommend you look elsewhere. Thanks for all the help Ken!

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Kaitlyn Coe

Never got what I paid for because apparently they didn’t have it or couldn’t find it and kept getting the run around, good thing I used PayPal and I will get my money back! Probably not the shipping but I’ll take what I can get. Why is it so hard for them to just make right the wrongs and go about their business? I will say the man I talked with was nice but I’m disappointed they left me hanging. I understand businesses get busy but you can’t forget customer service because that’s what you do for a living, You serve people.

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Viktar Kazlou

I called the guys to find out that they have the spare part I need in stock. They said come and pick it up. I live 1.5 hours from their location I come, they say we bent it. I'm very disappointed that they couldn't warn me!

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eric taur

No idea how they got so many 5 star reviews. I had a horrible experience with them. I searched all over for a transmission for my vehicle. they had one for a real low price. I guess what I paid for. They first shipped me the wrong transmission. Owned up to them, but of course would not send me the correct transmission without sending them a second payment. I understand money is tight for everyone during this time but they should right a wrong. So I sent them a second payment, mind you I was the one that set up the shipping because I lived close to 3 hours away. Once the second transmission arrived and my mechanic ready to do the swap, they saw that the transmission had been stripped of internals. All the necessary components needed to use the transmission was stripped out. I obviously did not want to even talk to John's anymore. Any future potential customer should do this, definitely pay them via Paypal. I did, and filed claims for both payments and Paypal sided with me. Of course I'm out the 2 shipping fees so I doubt John's will reimburse me for that. Real horrible way to run a business. If they are going to list something, at least disclose it if its actual parts and not an entire unit. If Google allowed me to rate this place lower than 1 star, I would.

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Victor Reyes

Bought a transmission from rick here at Johns auto salvage and these guys are great. Great customer service and showed me exactly what I was looking for, definitely would recommend going here for anything you need. Have multiple cars and will help you take out whatever part you are looking for, for a good price.

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Ellimarie Scott

Nicest ppl those who work there.

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Kyle Walker

Amazing people ! I have had the worst week imaginable, got a flat tire and these guys heard my situation without hesitation they gave me 2 rims and tires for free to help me get back on my feet. I would highly recommend this business!! It’s great to know there are still some awesome people out there ! Check them out !

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Michael Murray

Great people to deal with. Found just what I was looking for and gave me a call back in a timely manner. Good prices on parts. I highly recommend going here!

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Sandy Whitney

I want to thank this guy Rick who helped me out a lot today he helped by using his fork lift and put wood pellets under my carport “ He came right over and helped me never charged me anything and I want to say thank you so much and anyone who ever is looking for a honest place and nice people should think of this place before any other “ONCE AGAIN THANK YOU RICK

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Sara McLaughlin

An awesome employee could not help me with my issue but he tried his hardest to do so! His Attitude was great and very patient! Thank you for being kind and giving good service!

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Carol Joy

My son purchased a motor from them $10ooo all was fine at lst. He put less than 500 miles started having trouble. Come to find out he had a cracked head. Contacted bruce who sold it to us just gave him run around finally happened to be up in area some guy told him l month out of warranty. But told him he would send him a new head Guess what?? Never got that either Tried calling several times even asked for owner to call back. Guess what never happened either. So now my son is out 1000 prob another 400 for gaskets etc motor related costs. Now has s truck he cant use. GREAT WAY TO DO BUSINESS. REALLY BRUCE BUYER BEWARE.in the business to rip people off. DONT BUY FROM THEM

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Trid Keem

Super affordable parts and they mean it 😂 the guys in the office are some clowns lol had a great laugh while I was there. they literally make you feel comfortable and not only that this place has all selections of vehicles you’re looking for all makes and models you name it!! Will be doing future business with these guys for sure

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Rachel McFarland

Whenever I need parts I call John's Truck and Auto and I've always had good luck with them. I also bought an engine from them and they guarantee everything too. They stand by their parts. Kenny will go above and beyond to help you. My friend Rick Francis referred them to me.

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Kristina Stevens

These guys went above and beyond for me. I showed up to pick up a grill and front bumper for my explorer. They went above and beyond offering to put it on for me. I would highly recommend checking with these guys for any auto needs. Thank you so much for everything !

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Krystal Pfeiffer

I used John’s Truck when selling my used vehicle with motor trouble. They were quick for service and everyone was professional. They made it easy and I’d recommend this business to family and friends.

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Doug Taylor

Great Salvage Yard. Many parts in stock and ready to go….. Also they have a friendly knowledgeable staff.

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Merle West

Awesome service & prices! Drove from 2 hours away, for a hard to find door panel and they stayed open 30 minutes late for me. Very friendly & highly recommended

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Charles Lacombe

John's Truck & Auto has never failed me. Always friendly and helpful. And even waited for me when i was running late, i called and explained i was enroute and they stayed ! (On a Friday no less !!!) THATS Dedication !!! 👍👍👍

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Goon Fam

great place to buy parts from called Rick and told him I need a certain part for my car he went out his way and took a picture of the part for me and also responded fast really nice people. They go out their way to help you thanks Rick

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Cheryl Mcanistan (RORO)

🛻🚛They are awesome if they don't have the part you're looking for they will🛻

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V Beard

Older guy pretty aggressive and rude over the phone. Rushing me off the phone, denying me service.

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Eric James

Great place to get your used parts, the very friendly staff will assist you with pleasure.

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Dennis Dutile Jr

Customer service is outstanding, everyone is very helpful. I have never had a problem there and highly professional.

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Rich Fontaine

Best place to find used auto parts! All makes and models!

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Luis Romeo Ibarra

Great Service -! Great customer service I’ll defenitly Recomenden This Company !! Thanks

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Virginia Maguire

Awesome customer service! Great prices and great cars. Best place around!

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Trevor Marchand

Picked up a junk car, came right at the time they scheduled. Couldn't have been easier.

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QueenElsa 2006

Thanks for the great service called ahead and my parts were at the desk waiting!!! Would use again

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George Knutsson

Excellent experience. Just the part I needed. Fast delivery . Would use again