John's Truck & Auto Salvage 03848

K

Kaitlyn Herring

Never got what I paid for because apparently they didn’t have it or couldn’t find it and kept getting the run around, good thing I used PayPal and I will get my money back! Probably not the shipping but I’ll take what I can get. Why is it so hard for them to just make right the wrongs and go about their business? I will say the man I talked with was nice but I’m disappointed they left me hanging. I understand businesses get busy but you can’t forget customer service because that’s what you do for a living, You serve people.

e

eric taur

No idea how they got so many 5 star reviews. I had a horrible experience with them. I searched all over for a transmission for my vehicle. they had one for a real low price. I guess what I paid for. They first shipped me the wrong transmission. Owned up to them, but of course would not send me the correct transmission without sending them a second payment. I understand money is tight for everyone during this time but they should right a wrong. So I sent them a second payment, mind you I was the one that set up the shipping because I lived close to 3 hours away. Once the second transmission arrived and my mechanic ready to do the swap, they saw that the transmission had been stripped of internals. All the necessary components needed to use the transmission was stripped out. I obviously did not want to even talk to John's anymore.Any future potential customer should do this, definitely pay them via Paypal. I did, and filed claims for both payments and Paypal sided with me. Of course I'm out the 2 shipping fees so I doubt John's will reimburse me for that. Real horrible way to run a business. If they are going to list something, at least disclose it if its actual parts and not an entire unit. If Google allowed me to rate this place lower than 1 star, I would.

C

Charles Lacombe

John's Truck & Auto has never failed me. Always friendly and helpful. And even waited for me when i was running late, i called and explained i was enroute and they stayed ! (On a Friday no less !!!) THATS Dedication !!! 👍👍👍

T

Trid Keem

Super affordable parts and they mean it 😂 the guys in the office are some clowns lol had a great laugh while I was there. they literally make you feel comfortable and not only that this place has all selections of vehicles you’re looking for all makes and models you name it!! Will be doing future business with these guys for sure

M

Michael Murray

Great people to deal with. Found just what I was looking for and gave me a call back in a timely manner. Good prices on parts. I highly recommend going here!

V

Victor Reyes

Bought a transmission from rick here at Johns auto salvage and these guys are great. Great customer service and showed me exactly what I was looking for, definitely would recommend going here for anything you need. Have multiple cars and will help you take out whatever part you are looking for, for a good price.

K

Kyle Walker

Amazing people ! I have had the worst week imaginable, got a flat tire and these guys heard my situation without hesitation they gave me 2 rims and tires for free to help me get back on my feet. I would highly recommend this business!! It’s great to know there are still some awesome people out there ! Check them out !

C

Carol Joy

My son purchased a motor from them $10ooo all was fine at lst. He put less than 500 miles started having trouble. Come to find out he had a cracked head. Contacted bruce who sold it to us just gave him run around finally happened to be up in area some guy told him l month out of warranty. But told him he would send him a new headGuess what?? Never got that eitherTried calling several times even asked for owner to call back. Guess what never happened either. So now my son is out 1000 prob another 400 for gaskets etc motor related costs. Now has s truck he cant use. GREAT WAY TO DO BUSINESS. REALLY BRUCE BUYER BEWARE.in the business to rip people off. DONT BUY FROM THEM

E

Eric James

Great place to get your used parts, the very friendly staff will assist you with pleasure.

R

Rachel McFarland

Whenever I need parts I call John's Truck and Auto and I've always had good luck with them. I also bought an engine from them and they guarantee everything too. They stand by their parts. Kenny will go above and beyond to help you. My friend Rick Francis referred them to me.