Was in there yesterday to get a “ apparently “ hard to find part for my first GEN dodge Dakota, they had what I needed in excellent condition…. About a 15 to 20 minute wait for my part to be pulled, the guy behind the counter seemed friendly enough.My only complaint is they do not allow customers in the yard or maybe it was just me I don’t know, but when I am able to pull my own parts I usually end up buying more than I went there for.

Very bad customer service, person at the desk treated us like an inconvenience, once the parts we needed were shown to us they were not on the best shape (the guy only showed us only one of the parts we needed), and we waited over 2 hours for them too. Once I asked for a refund the clerk made a face at me. Would not recommend.

Rude! I live 2.5 hours away. I bought the parts and told them the exact day I was coming twice over the phone. Get there and the parts arnt pulled. Im nothing but nice and the guy behind the counter is straight rude. Like the other reviews stated. Find a job that you like dont just sit there and be miserable

They have Honest repair service, and the most competitive prices in town. I highly recommend them. Great service. Had the part I needed. Quick, and helped replace the broken part on my car. Very helpful service.

Guy working the front counter wasn't too friendly, but the dude pulling parts is super friendly and knowledgeable. Ontop of that, they have a huge selection of cars are were the only place that had the 27 year old car I needed parts from - not even yards in Portland, OR had one! Will definitely be going back for any other parts I need!

The staff there kelty's are very knowledgeable very professional and very fast about getting things done I appreciate and respected keep up the good work guys

Wanted to buy a few parts from here but they would not match prices from other wrecking yards. I would much rather give a local company my business but if I can save over $100 just traveling to Tri-Cities then they have lost my business

Unbelievable. Steve is the most shamelessly unprofessional business owner I've met in my life. Then again, if he weren’t running a business he would be likely be unemployed as holding down a job with his attitude would be impossible. Imagine a bitter and less intelligible version of AA Milne's Eeyore character and you've come pretty close to Steve's personality. His idea of customer service is ensuring that you are aware of the utter inconvenience it is for him to drive out and tow your car, the same car they offered to pay to haul away. The scrapyard's only saving grace is likely the personable and service-oriented employee in the office taking calls - for having to deal with a boss like Steve, he needs a raise!

Very rude called to check on a Part and I told him exactly what I needed and then He asked me what I needed I had already told him the year and what I needed And then he goes yeah but there's a lot of those parts I told him there's only 2 kinds for this year And then right away he said we don't have any bad customer service

Very disappointed in there service. My car went on the Thursday before Christmas and they said be it would be done Friday. I didn’t hear from them all day and I went to call at 4 o’clock on Friday and no one answered I call multiple time and still no answer so I drove down there to see what was going on and they were suppost to be open until 5 and they were closed by 4:25 when I got there on Friday! I was suppost to go out of town for Christmas and now wasn’t able to! On their door they had a sign will return Tuesday. I’m very upset because no one had the decency to call me and tell me my car will be there until Tuesday before I would know what was going on with my car. So today I went down there and they said they needed a special tool to fix my car which they found that out as soon as they started to work on it on Friday morning!!!They should of called me when they saw that. I asked them why they didn’t call and he was completely rude and said because I don’t have time for that. I would not recommend them to anyone to have work done on their car!!! They are completely rude have no customer service they give you a f.u kind of service.... very disappointed!!!!!😡