Liberty Auto Parts 11433

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Shou Ye

Total scam. The company said it is ordering my parts 1.) they placed wrong ordered 2.) takes more than 3 weeks. I did not even see my part yet. 3.) no body is accountable for check the the status of parts. I just don't know how this business is run? Meanwhile I cannot fix my car because I don't have my parts. It is total waste of my time! Highly NOT recommended!!!

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Julie E.

RUN as fast as you can! 🚨🚨Scammer Alert! They took my credit card payment and when I disputed the charge with my credit card company Liberty Auto Parts FORGED my signature to provide a receipt which ELI had ripped up when I returned the part they gave me because it was the wrong part. They took back the part and my money. I tried to speak to the owner “John” but he’s never around and no one provides his phone number. Anytime you visit the store there are people there following up on parts they paid for and have not received or have been already scammed out of their money. The community is hurting with businesses like these that scam people out of their hard earned money. It’s time we stand up - reach out to me for more info.

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Nadia Marie jeanbaptiste

They took a deposit from me to order a part and never delivered. After one week they are still giving me the runaround about my refund. The salesman Eli keeps telling me to come back when the owner is there. I’m very disappointed and frustrated at the same time. The guy at the counter said that he was trying to get in touch with the owner but since last Thursday I am still waiting. No refund yet I am standing inside of the store and no one seems to know what’s happening.

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Stalin Aquino

Scam. Do you want to lose your money or your time? This is an excellent place to make you lose both things. They receive your money even if they don't have the piece you are ordering and then they tell you to return the next day 😂😂😂😂 that's where the mockery and the theft begins because they don't return the money or give you the piece they only give you a credit to buy more things that they don't have and so they continue until you wear out tired, horrible.

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Rawle Belgrave

Worst place ever, I’m running around since Monday that’s 6 days now to get a fuel pump I paid for in full. Eli keep lying all the time to give him until the next day and can’t get my part up to now but I won’t let it slide I’ll take necessary action no standard or respect for customer losers and scammers.

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Rashid Rashid

Do not buy from here and or leave a deposit you will not get your parts or money back it's been 1 month with just excuses after excuses I have to put them on blast all over the internet. And let public know that this place is a rip off, the police even told me I have to take them to court they cannot do anything about it.

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Amirjon Naimov

If only there was a super dissatisfaction button! This place is Huge Scam! Don’t worry about your money? Go ahead and visit this shop! Workers call customers a Liar! Especially this guy named Eli…..

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Cohens

This place does not deserve a single star. Don't believe any >1 star reviews. Just blatant lies, scams, and everything bad you can think of, do NOT come here. Simple as that. If karma exists, this place will shut down soon.

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New York

They take money first and then say deliver take 1 hour and then they make alternative systems to make you get a late delivery.. not a trusted store.. find other.. the employee who work there he told me one hour. So, seems like a semi scam.. I have proof.. keep in mind liar.. very very very very bad service and shouldn’t be trusted as to a liar.. it is what it is

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Kirk Wolf

Please do not spend your hard earned money here this business, it is a scam. I had a very bad experience with this company. Its all bad business. They do not even deserve 1 star. They will take your money and make you promises, promises everyday and you will not even get your money back. This businesy is a scam and it needs to be investigated. When your done wrong by them dont just sit and take easy, take legal actions. More people need to start coming forward.

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Flash Blueprinting

ALERT!! ALERT!! DO NOT GO TO THIS PLACE HERE'S OUR STORY: We ordered an engine we were promised 2 days delivery. We gave them a check with the amount and signed no company name so that they'll write their company name. Finally two weeks passed by and we were told the engine was ready but they didn't have no one to deliver. I rented a Uhaul and went to their shop to be told the check had bounced but it wasn't because of no funds they didn't put their company name on the check. I was told they couldn't give me the engine to come back with cash. Me and my partner decided that after the nightmare of calling everyday having to rent Uhaul and everything else to donate the car and not buy the engine. They resummitted the check without our permission and cashed the check. we called them and we were told no refund that we had a store credit. Our neighbor is a mechanic and so happened that he's engine broke on his car and we told him to avoid going to court lets use our store credit so that they can get you an engine. A month and a week has passed by and we're calling everyday to be told, the manager is no longer working here Im a new guy I'll definitely take care of you, they'll call us back that the engine in on the way and nothing. Please stay away, stay away.

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Mohamed Siby

Very bad people they don’t respect customers They’ll make u pay for deposits and lie to you about the day you’ll receive your order You’ll never get your deposit back Don’t buy anything from these people they scam people just to get the deposit

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Stephanie M

Everything was super fast and smooth and Eli was such a great help!

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Nickeita Taylor

This Business is horrible, they mislead customers. I ordered and auto parts over two weeks ago and everyday I call it’s tomorrow going into the third week now. Staffs don’t care just giving stories everyday. Don’t waste y’all time and money here

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Bright Igah

FRAUD ALERT! Liberty auto parts is not a place to go for your used auto parts, they don't have alot of parts or inventory but they will do everything possible to keep your hard earned money and call it store credit, but you never get to use it . If this is not fraud then I don't know what this is. Third time I had same experience with them. Save yourself, go someplace else. New update 4/30/24 so I was called today by the same guy who had threatened me and asked me to leave the store, he called because I left them this very truthful review, he started lecturing me about morals and calling me hot-headed. It's amazing how a person with zero morals, empathy or respect has the guts to call my phone and attempt giving me a talk about morality! When I confronted him about the call, he told me he was calling to tell me about the part, which we both know was a lie. There's integrity lacking seriously in that business. Be careful out there everyone, they lie, keep your money and give you store credits they'll never honor.

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Rey Espinosa

Called with a question about my truck, Eli was very helpful,and willing to help me get the parts I needed. Class act!

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vee michel

Need a side mirror and someone to put it on AS. They definitely took care of me TRULY APPRECIATE THEM. THANK YOU

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Syed Ahmadul

They are the best all time I love them and there parts thank u all

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Rosalayn Singh

The business will fraudulently take your money. They promise parts however will never fulfill the order. Refunds are not given after the fact they admit taking money and not delivering parts. There should be an open investigation into this business.

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Beshan Sooklall

Bought a engine for 800, never received it and they don't want to refund.

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Fariba

All the guys working there were very helpful in getting me the right part for my car. I needed an ABS module, buying it from the dealership would’ve been close to $1k, but they gave me a great deal and the part was given to me within just a few days. Now it’s been almost 2 months of me driving with my replaced part and no issues. Thanks so much!

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Julio Mendoza

On January 27th 2023 I went to this place to order parts for my 2004 Toyota Camry, they didn’t have the parts at that time so they said that they can get it but that I won’t get the parts until Monday, so I said ok leaving a down payment, Monday comes that I go down there to pickup my parts an im being told that the guy Eli that took my order was fired so am saying to them what do I have to do with him being fired, so im a bit confused because now the guy that I came to find out trough a review that his name is Richie, so Richie said ok get him the parts mind you the parts that I bought was supposed to be new, so he comes out with a bumper that was not new, then he comes with a used fogged up head light so now im furious asking for my money back, so I had to call the police, I wasn’t able to meet up with the police because i was feeling so upset that I left to go eat so I received a call from the police telling me to patient, a hour later I called an they tell me to come pickup my parts sure enough my bumper was new my head light was new an now I’m waiting for my hood never again bad COSTOMER service!!!

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Mr. Ramsaroop

DO NOT GO HERE !!!! , DO NOT PAY FIRST , DO NOT PAY CASH for anypart if they cant show you it ! They tell you they have other yards with parts and order it online and charge u more money , ive been waiting 3 weeks for parts had to dispute with cc to get money back close to $1700 , they are crooks !, save yourself the stress ! Oh and no refunds ! So if you pay with cash your screwed , had a guy there arguing waiting for a bumper he paid for more than 30 days ago and still havent gotten it ! Better off buying online !

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H G

Called for a part, seller confirmed they have what I was looking for & offered “same day delivery”. Then I asked for a photo & the guy said his phone didn’t work but he would send in 10 mins from someone else’s phone. Hours went by & no photo, gave them a call back and they hung up as soon as they heard my voice. Seems like they wanted to collect $ for a part they don’t have (like other reviews state). Stay away from this “business”, thieves and scammers with no respect.

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Aslan Gedgafov

Scum, Don't believe them if they say they have the part you need. I called in advance and they said that the spare part was in stock, I said that I live an hour away, they say, stop by, we have it, upon arrival they searched for 30 minutes and then said sorry, we don’t have what you need

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Lady Hutch

I visited Liberty auto body shop in June paying hard earned money for an engine and transmission and was told it will be available in 2 weeks and to my surprise 5 weeks later i haven't received nothing but a bunch lies from the entire staff including the managers. The most frustrating part about this entire ordeal they had me come back numerous times hanging on their broken promises. On one of my visits Eli the clerk at the front desk put me on a call with John the manager, John over the phone stated to me his staff wasn't capable of handling the shop issues, and he apologized for the inconvenience but told me if the parts does not arrive by Wednesday July 12 he will give me a refund, already beyond frustrated i decided to still give John the opportunity to make things right. Two days later i returned to the auto shop still no parts i spoke with Eli once again and asked for my refund back like John promised. However, Eli explained the managers were out the office. No matter the hour of my arrival those managers Patrick J. McGurk and John (they refused to give John full name) was never on duty to assist with my issue. At this time Eli reached out to Patrick via phone because John wasn't available . After numerous calls to Patrick, Patrick told Eli to have me wait that he was on his way. Patrick had me wait for four hours at the auto shop and was a No Show. I had Eli call Patrick back to explain himself and what Patrick made clear during that call was he didn't have time and he wasn't giving me my money back AND I just needed to come back the following day to check if the parts arrived. Could you Imagine the manager having you wait for 4 hours with no solution. I even asked for a receipt stating the ETA of the parts instead they called the cops to escort me out because they needed to close. Once the cops arrived to my surprise the officers went straight after the staff demanding the owners and staff stop ripping people off because they are tired of the constant calls from people complaining about this business. So if you want to be scammed and get hostile customer service this is the place.

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James tv

I had to give one star because there was no option for less. These guys are thieves. They will steal your money. Deposit or core. No one working in front appears to be sober. Either they are drunk or high. There is absolutely no respect towards customers or workers I don’t even understand how they could still be in business. I’m filing a lawsuit against them. They refused to return my core deposit back. Every time I go there I got the same answer—that the boss John is not there. Now if anyone else had the same issue please contact me— we can file a class action lawsuit. For now stay a mile away from these scammers.

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Belmont Motor Works

I ordered an engine for an Audi Q5 November 6th 2023 from Richie. I informed him numerous of times that the engine was defective and he could either refund me or send me a replacement engine . I have phone records of out going calls from November 10th trying to come to a medium about this purchase. The staff answers the phone and then leave me on hold for long periods of time. I have been requesting to speak to a higher authority since November 14th which has never happened. The staff has told me multiple stories about the manager being fired because he comes to work drunk . I requested to speak to the owner of the business that supposedly comes in at 1 pm or 4pm everyday. This is not a professional business. I will be reporting this transaction to my bank as well as BBB. Please refrain from order any items from this business. Manager or Belmont Motor Works Asia

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Patrick Williams

DO NOT SHOP HERE. THIS PLACE IS A SCAM, THEY WILL TAKE YOUR MONEY AND NOT HAVE ITEM, AND THEY DONT ISSUE REFUND.

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Devon

I order a parts and 2 weeks still can't get the parts ,and they won't return my money !! Run!!!! don't buy from that place it's a big scam