LKQ Birmingham - Trafford 35172

M

Michaels Automotive

ext 6399 has the best customer service skills available. Give him a call for all your part needs. He's one of a kind.

C

Charles Cloud

Fast order. Actually showed up late and the handled it! Thanks.

V

Valerie Harris

Great used part company good service

H

Hector Alvarado

Me like they got everything you need. best place where get all parts small and big one

J

Justins Mom

Good Luck! We ordered a specialty transmission for our food truck from LQK. I've been trying to have the core picked up for well over a year! Call for yourself. Pour a cup of coffee and grab a snack... Be prepared to stay on hold for at least 45 minutes. If anyone answers they will probably hang up on you starting the vicious cycle all over. I was finally able to get a "Customer Service" person on the phone a few weeks ago. She advised me it had been too long and they can not pick up the core (BTW that means we will not receive credit for the core). You win LQK, I give up!

J

Jesse Wilson

Great parts for late model cars

B

Brad Plaxco

Shockingly bad customer service. Was there for 2 hours and ended up leaving after being presented the wrong part.....twice. Lady at the front desk was incredibly dismissive and uninformed. Price in store was 30% higher than price online.....when I showed it to her, she restated the higher price (which was as expensive as the new part). I can only assume, based on my experience, that most of their business comes from repair shops and that they DO NOT want retail clientele. Take their cues and don't waste your time.

K

Kyle Butler

The staff is very helpful, and the prices are reasonable considering most of their parts have a warranty on them

C

Chris Goforth

Ok where to start. Although they had the best price for what I needed, they sold me the part having holes in it. Then for inconvenience I had go get them to order another that was supposed to be there for pickup. When we arrived it wasn't there. Finally a week later we got a used part that we fully inspected ourselves and installed ourselves

L

LaDarian Griggs

Unfortunately I was delivered the wrong transmission but hopefully they can redeliver the correct part and pick up the wrong part but I specifically asked I was ordering an 8speed casey told me yes but on the delivery manifest its labeled 5speed I feel like it was purposely wrong doing to the point i want to be angry so bad but I'm sad because I'm down now I have to depend on someone else to make sure I get to work everyday