LKQ Birmingham - Trafford 35172

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Roynesha Massey

Bad Customer Service. They Played Me Like I Didn’t Purchased A Part For Them I Had My Bank Statement And Also My Receipt They Tried To Tell Me The Money Was Returned Back To My Account & It Wasn’t They Held Me For 30 Minutes Until They Discovered On Their End That The Payment Actually Went Through. Once I Got The Part It No Longer Works. I’ve Been Calling 3 Days Now To Get A Replacement Part I Get Tolf To Hold On And Be On Holf For Over 10 Minutes Just To Have To Leave My Name And Number On The Answer Machine Just For Them Not To Call Back Every Day The I Left A Voicemail. Today They Have Been Hanging Up In My Face Not Answering My Calls They Keep Sending Me On Hold Just To Hang Up The Phone. I WOULDNT RECOMMEND NO ONE HERE I STILL HAVENT GOT A CALL BACK POOR POOR CUSTOMER SERVICE.

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Jeremy Spencer

Bought a transmission for a 2018 ford focus for under $2000 with a 6 month warranty. Very happy

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Michael Buxton

I can say that they are honest about their parts. They will tell you the actual miles of the parts you are buying. You can also purchase extended warranty’s on major used parts which is nice because it can include labor too. This helps on repair cost down the road. They do their best to make sure you get a good part upfront.