LKQ - Wilmer TX 75172

K

KINASHA FRANKLIN

The experience with LQK was very frustrating. Calling them was a great experience. The sale experience was great. The price was awesome ,beyond that point was where a lot of things went wrong first, they sent me a motor that didn't even work. Then, in exchange of the second motor the delivery driver threatened my mechanic for $22 that they weren't going to leave the motor. If you didn't pay them $22 once we got that motor and it took them almost a week and a 1/2 to pick up the motor. There was no communication whatsoever and exchange for the core. We had to call them continuously to ask them about the refund just to go to their office for them to tell us that they mail the check to the mechanic when we pay with our debit card. at LQK so why would you send a check to the mechanics unacceptable. Now have too again inconvenience my mechanic to cash a check whenever it comes.

L

Lancaster Tire & Auto.

They only want to talk to you when you’re ordering parts. When you have a problem with the part they sent or the delivery never shows up they just want to transfer you and put you on hold. The phone reps have attitudes like they’re forced to be there.

A

Adel

Frustrating Experience – Wrong Part After 2 Weeks I placed an order two weeks ago and was given a different story every time I called. The front office was disorganized and unhelpful. After all the delays, they still gave me the wrong part. Totally unacceptable service. I won’t be coming back or recommending this place to anyone.