Mars Used Auto Parts 21901

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David Rodriguez

These guys are not friendly or helpful. I was forwarded from Paul, to Max, to Tony (who hung up on me mid-conversation). Paid $1,000 for a rear differential and these guys gave me the incorrect part and are refusing to return the money. They are also dragging their feet and ignoring my calls by putting me on hold instead of getting me the right part. Status update: It has been over a month now, they have my money and I still don't have the right part.

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Joe LaFrance

Should be zero stars. Called ahead for a seat they had advertised. Said they'd have it ready in the morning, took my name, saved my quote... showed up on the morning, made me wait and then told me the owner did not want to sell it, and would only sell the whole interior for $2500. Never saw the owner and I had told them it was a 2 hour drive; probably best for him. Don't bother even trying to do business with these people. As far as I'm concerned they owe me 4 hours.

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Jake Winkelvoss

This place has absolutely no respect for anyone’s time. I called in at 8:30am on Saturday Oct 19th 2024 for a f150 fender. They confirm they have it all is good. Take the drive there, they say just wait a few minutes and we’ll have your part up. I knew it takes at least 25 minutes to get this part off the truck if you’re experienced with this generation of f150 im gettin the part from. An hour and 7 minutes later the part arrives with two broken tabs and the base of it was bent beyond usability. TLDR; They don’t care about your time and will make sure to waste as much of it as they can for subpar prices.