Nationwide Auto Recycling, Inc. 01523

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Adam Karp

I've been working with Chris to order an engine from Nationwide for over a month now, and while he has been super friendly he has made false promise after false promise and the engine is now shipping out a week AFTER it was supposed to ARRIVE. I was not planning on leaving this review but he has been consistently dropping the ball on this and this kind of service is completely unacceptable, no matter how apologetic you are. They're not even offering a refund for the $450 I paid for shipping almost a month ago. Edit: they did end up refunding me for the cost of shipping + 10% the cost of the engine which was very nice, added an extra star back despite the delay.

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Samantha Cleveland

I want to say to whomever helped Chris, huge thank you for resolving the issue we were having! Fantastic customer service! Chris has always been super pleasant to deal with and I look forward to continuing business with you guys!

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Jason Duval

Edited: manager named Alex gave me a call. He restored my faith in humanity. The man called, sincerely asked me about my story, and he immediately went above and beyond to make me feel valued, Sincerely. The man overnighted the parts that I had needed. He apologized for my negative experience. That's a family owned business that DOES CARE. It was no less than 24hrs and I had a phone call from him. I can solidly say, that man is a stand up dude. I will again be repeat customer just based off the fact that I know if I was to have a problem then it will be handled properly. Major KUDOS to manager Alex and his sincerity. If your looking for tough to find vintage BMW parts give them a try. They are clean, professional and they actually give a damn. Huge shout out to the team at nationwide for reaching out to make things right!!! The phone call from that guy made my day. Not often you see that anymore. Props to nationwide. You have my future business and my good words. 👍 nice job.