Pull-A-Part 44135

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Janelle Carlisle

I did not enjoy my experience with Nicole today when trying to purchase a rim. She was not helpful with providing alternative options to what I was looking for all while providing a nasty attitude. I was dissatisfied mainly with my service and lack of assistance more than anything.

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Joe Lindway

This place is well organized. And the staff is courteous and helpful. I have been able to find several matching items for my jeep here and in the Canton location.

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Rickey Collins

Tim is one of the best at Cleveland always help me with my parts he know alot, Tim is the best they've. Have been coming for over 15 years love this place he is a keep in Cleveland

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Michael Harris

Staff is always friendly, polite, and helpful. Love the online search option for car types and location on their website. Facility is organized and checkout is fast. Thank you for great service!

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Jackie McQuistion

Pavielle was so helpful and knowledgeable she help me interchanging a part such great customer service she so amazing need more people like her

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Byron Brody

Went in to get my plate off my car after it was towed up there. Spoke with a young woman named Kimmie (sp?). She went out to the lot & got the plate for me. Was in and out within 5 mins. Excellent service & very costumer friendly. Thank you.

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John Dulaj

Shout out to Kayte, Gabe, Tasha and Dave at PAP CLE West who know what they are doing. Huge selection, friendly staff, wish the golf carts were working...

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Roberta Prizner

cleveland west has a prize//her name is Kayte//she sorted out a vip membership registration problem i had since the system was updated about a year ago//within minutes she got the problem solved//she acted when others shrugged//and she knows a lot about auto parts too//thanks from Roberta Prizner, Joe Piasecki and James Piasecki//

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Harry Gaines

Pavielle Katye and Natasha kimiliany the whole retail was so helpful gewat customer service as always definitely will continue to shop at the cleveland locations

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Came in for a new battery. Talked to Katie, she found out it was an alternator problem!! Hooked me up. Great customer service. I will be back. Thank you.

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Deshane Ward

Got what I needed. Staff was friendly and helpful. Parts are priced ready to sell

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Sharon Casteel

Katherine claim she was the manager. We were purchasing a radiator fan with motor and she kept charging us for a radiator fan with motor with the radiator we kept telling her we did not have the radiator she kept arguing with us so she brings over another co-worker and the other coworker didn't know what she was talking about either so I had to go home and give my phone and bring my phone back to prove that there was something on your website that said radiator with fan motor. I don't understand how you could charge for a blower resistor when you can't take it off of the fan. I will never go back to pull apart while she is working she was very rude she never did Apologize she never did say that we were right she kept saying she never argued with us. The fan even said DO NOT REPAIR! RESISTOR. Ticket # 1441758 I had to waste my gas (which isn't cheap) to teach your people how to read. Out of all the years I've been dealing with you people I have never been treated like this.

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David Wolfe

Nice folks but they do not keep their inventory up to date. One of the cars I wanted parts off from was gone even though it was still in the system. Beware if you are traveling from a distance.

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James Hilliard

They had no shortage of ford escapes to select parts from, that's for sure!

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Tatii 2Quicc2Fast

The kind lady at the check-in counter just lights up the whole room :) Brings positive vibes to the work place. Great personality!

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Mark Jefferson

A company that has beautiful people working for the good of the company is always much appreciated... Pevielle is an outstanding professional & deserves every dollar. Please pay this outstanding woman more money. She definitely is worthy... I'm very very impressed!!

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Cuthbert Johnson

They are marvelous at the Cleveland PAP loc. They’re the first place I go to for all my car needs!

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Nelson Solano

Great customer service Nichole she helped me get information on the car I needed,also help me get a VIP

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Terrell

Pavielle and Natasha was great and truly appreciate are help with his parts will definitely be back great prices

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DJ Rowe

Best place to find parts around! Employees are nice but prices keep going up. I would recommend to a friend! 👍

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James Nobilio

Pavielle was awesome. I even got her name right!!!

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thoms feser

The nice manager Katie made the purchase easy.. and helped me a bunch. Good place.

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PR

Superb experience every single visit!! Natasha is a shining star, welcoming each customer with a smile, a joke, and obvious care!!! It’s hard to find such consistently pleasant customer service these days!! The yard is always organized and all staff eager to help. MY FAVORITE USED AUTO PART PLACE!!! Thank you!

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jimmy Vuvuyasingeve

Pavillion, Antonio And Kemy were a great part of my purchase they helped me get VIN numbers for parts I've bought Excellent Service 👍

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Eugene Holomon

Nichole was so helpful and she also took her time to put me on a vip her attitude was so great

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pebbles Deditch

I was told that come on guy that works there that for lugs when lineup in the car that I was going to tire store so I bought the tires and rim and it did not turn right up here and called somebody and they said pulling it off this other starting car the lineup at the vehicle that I needed well got the tire to my car and I did not line up waste of money I love this place but didn't need store credit needed tires for my car.

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R W

Had a great experience with the Sales team! Andy, Dave, Gabriel and Missy worked together like the dream. Got me in and out with a quality vehicle! Appreciate y’all!

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Anna Spurlock

Staff is always super nice and helpful. Never had a bad experience with them. Kayte goes above and beyond with anything needed as well as the other Staff. All respectful 🙏

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Tracy Collins

This rating is just for the used cars that they sell now I bought a vehicle here on January 6th of 2023 today is February 9th 2023 and I'm yet to receive my title I've came here twice to pick it up physically and the guy is not on his job he leaves early today is Thursday is supposed to be here and the guy never showed up for work. I have cancer and cannot even get my title and have to keep driving back from Elyria to Cleveland because he don't know how to do his job. Tell the guy that sells the car at the car lot he gives no stars below Stars ratings the poorest ratings I've ever given anyone. As far as Pull-A-Part itself I give them five stars, their workers and your being able to get used car parts. The people at the service desk are wonderful inside of Pull-A-Part very helpful, very polite great customer service inside but not at the car lot

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Connon Lindsey

The staff is very friendly. You can’t beat the $2 price to shop around for parts. It’s nice they offer memberships to people who may need to visit often & even if you don’t have a membership , your $2 bucks will last all day for entry back inside if you need to come back that day. They have tools available for loan and free wheel barrels for you to explore the lot with. I’m not a car expert, so it’s important for me not to be made to feel inadequate but the staff all around were helpful and greeted me with a smile. Even when they were busy the staff was multitasking to make sure everyone was taken care of. I also Like the music they play inside…it’s inviting! Thanks for the great customer service Pull A Part!