Route 7 Used Auto Parts 12090

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Best Choice

If I could give more STARS I would!!! First there was a mistake with the delivery company, but Robert fixed it right away and we got our parts. He is so easy to deal with and very informative about his parts. I will recommend his to everyone I know. And now we are like old friends helping each other out. I really like business relationships that you can build on. Thanks Robert and staff

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Linda Herron

I ordered parts for my car, drove to this business since RJ only takes cash, and paid for my order on 12/4/2020. Since then I have had 13 contacts with RJ without receiving my parts or reimbursement of the money I paid. I have lodged a complaint with the Better Business Bureau but hope others see this review and avoid the mistake I made in trusting this business owner.

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Vincent Ferruzzi

Delivery was a little slow but they were extremely cool and the price for the parts I purchased was the best out of all the other places I searched. I would definitely recommend and will be using again myself in the near future. 👍🏼👍🏼

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Kevin Kittler

These guys are the best auto salvage people I have ever dealt with not only did they have the parts I needed but they also helped me find parts through out the area. Great team and why go anywhere else

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DJ Joe Mazzuca

Over the past year - RJ of Route 7 Used Auto Parts has been met with severe challenges in health, family and not to mention being in the midst of the Covid 19 Pandemic. Recently RJ has returned and has more than satisfied my business transaction as he had promised. RJ is very professional with outstanding customer service. For those who read my previous posting - I formally apologize to RJ for listing a unfair review while he endured an extremely difficult year. This was done without knowing what he was going through. I will be doing business with RJ in the Future and I hope you will too. He is a good person.

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Marc Longcrier

They couldn't coordinate delivery of my 4.0 Jeep engine from another place in Maryland after quite some time through no direct fault of their own. Finally I let them know my Brother would be visiting Vermont and was coming all the way up 95 and would be willing to pick it up himself as it had already been paid for. Route Seven made it very easy for him as they contacted the other place and informed them he was coming up to pick it up, they had it ready and loaded it safely into his truck, they also sent him away with direct warranty paperwork and some money back because Route Seven had also arranged for me to end up with his discount and pay what he would pay for the engine. I telephoned them when my Brother arrived with my engine to let him know I had it (he'd already known) and thank them for the discounted price. I was told the discount was an apology for being late on delivery and for understanding, as I guess they've had a hell of a time with deliveries as of late to listen to him. I am happy with my engine and the help, and I've come to know Robert and will do more business. -Marc Longcrier

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Kevin Palmatier

STILL OWES ME MONEY!!!! I paid $347 up front for used parts to be delivered within 2 weeks. That was in November of 2017. It is now October 1, 2018 and I have NO parts and NO refund. I have messages stating parts are coming, then refund is coming but I have NOTHING (except excuses). I wish I didn't know of Rt 7 Auto or Rob. Total BS. Poor, poor way to run a business. Apparently he is still doing business if you can believe other reviews but he can't find $350 to send me. WTH

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brian fretto

Awesome price and good safe delivery. Purchased a 4L60E transmission and has a guaranteed to fit and a nice warranty. RJ was real friendly and met me with the part even though his office was closed.

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Mandy Rose

100% hands down recommend RT. 7 Auto Parts!! We ordered a motor which was to be shipped from a secondary yard in Pennsylvania. Due to circumstances on their end (secondary yard) and a few weeks later it we had no definite answer as to when it would be delivered. As frustrating as it was Rob was honest and straightforward from the start. He went above and beyond to make good on the initial problem. Within a week we had the motor we needed and he gave us a discounted price because of the run around. As with any business problems may come up that are beyond our control, it's the way the problem is rectified that makes it better. Rob fixed the issue and made sure we were happy. Thank you again Rob!!

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George Murray

Back in August a friend bought a subframe for her 2006 Hyundai Tucson. AUGUST. Thank god she has a receipt. This is not a long story it’s a scam business do not buy from these people. I have made several attempts to contact these people with no response. They take money and leave you stuck. See they don’t understand they will and are going to pay the money back. The IRS I’m sure would love to see the books. DMV absolutely is going to want to speak and will after the complaint is filed. Pay up. So the owners name is rob doing a search on this person because you know the internet give you everything you need to find dirt.