Shafer Pick-A-Part IN 46809

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J. Scott

Beware dealing with this business! Manager is unprofessional. Was given a flat fee labor charge to help pull for a part, which didn’t take long, was charged twice when kept being told it was only one charge. Manager there, some lady kept switching languages assuming I couldn’t understand her then waited till I paid and even agreed I should only pay the 25 bucks I was quoted by the employee helping me at the desk. Then she changed her language just not being consistent or clear with their language on service charges. Then only offering store credit when I could have easily just been given my money back. Petty and unprofessional for a business. Chances of me coming back for store credit they know is slim. Sheisty business tactics and unprofessional

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Jorge Pico

I visited Paul's Auto Yard today in search of a part for my F-150 door. Although I couldn't find the specific part I needed, the staff was very friendly and accommodating. They even provided me with the exact part number and location for a Hyundai Elantra that I was also looking for. They allowed me to go back out to get more tools to assist with my search. The prices were reasonable, and the people there were incredibly nice. Overall, I had a positive experience and would highly recommend Paul's Auto Yard to others in need of auto parts.

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Sarah Heckber

Hey Ladies Pauls auto Yard is def female friendly. I was helped the second I walked in the door, directed as to where I needed to look and even greeted on the way back concerned if I found my part! Very professional. And THERE’S NO FEE TO ENTER!! You won my business I’ll def be back if I have another need.