Sierra Auto Recycling CA 93555

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Michael Craft

Previous: I was looking for an interior handle for the driver's side of my 2002 Miata. This place had the handle according to a website. So I called them, and the guy on the phone confirmed that they had it. I then asked him if it was chrome plated or black, because I wanted chrome plated. He said it was chrome plated, so I placed an order. It just arrived and it is... black.<br><br>Update: Sierra made good on the refund. Communication with Joe was excellent. And he's right, it was an honest mistake, and I should have contacted him about it first instead of leaving a poor review. Changing it to five stars.

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Alex Schram

There's a little bit of everything here. Some of the best picking I've ever done for the 2 vehicles I repaired out of this yard in 2016 and 2017. 2017 I was able to upgrade and repair some parts on my 1997 E250 before heading back to Ohio. 2016 I had broken my 94 Safari in Death Valley and the staff and manager at the time were so beyond helpful getting me back on the road. Hopefully Warren is a lifelong friend to me. I know that he doesn't work for the yard any longer but I'd like to think the next crew would be just as accommodating.

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Adrian Hughes

Customer service at this shop is honest, detailed and simply amazing.<br><br>I promised to write this review because Speedway more than earned it.<br><br>I drive by this shop every single day to and from work and I've never known who they are or what they do. I haven't had auto work done at too many places in this town since I haven't lived here for very much of my adult life and I've always either gone to shops that were on the busy main streets or were suggested by coworkers and friends.<br><br>I didn't know this shop even existed until Daniel Koch reached out through a Facebook post I made when looking for help when my engine started to break a couple of weeks ago after work. I reached back out to Daniel and in our conversation he assured me his shop could handle the job I needed done from start to finish including towing the car, sourcing a used replacement engine and removal and replacement.<br><br>I've never needed an engine replacement before but I knew I was in for a costly repair. Que Ser a, ser a...such is life. Daniel did his best to ease the pain while still giving stellar customer service. He called frequently to address any issues no matter how small or how large that had anything to do with the fix. I requested some extra work as well like a brake replacement and an extra leak test. I wanted to be sure my fix would last. He was honest about every issue and would tell me if he felt it was urgent or not always giving me a choice before he took any action or ordered any parts. He was always willing to take pictures or to show me in person so I could verify what he was saying but I trusted him through and through.<br><br>When all was said and done he had the car for less than a week. When I went to pick up the car he had restored my headlights at no cost (Something I really needed done) he had the car thoroughly cleaned, the a/c was recharged (an added service it needed and we discussed) and he was sitting in the driveway ready with the vehicle for me to test drive when I got there.<br><br>He was remarkably fair on labor costs and truly honest to his every word. It's unfortunate this happened and unfortunate I needed to bear the cost of these repairs but Daniel made this experience as pleasant as he possible could and I appreciate him so much for that.<br><br>I will definitely return here for service. Fantastic experience.