Southwest Auto Salvage 60441

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Honest Abe

This has got to be the worst part yard I have ever been to. VERY OVERPRICED! I got a quote on the phone for $50 for a front bumper, we took the time to take it off, then they rang me up for $150. Thank God I left and went to Joliet UPull Part because I got the front bumper, 2 grills, and the fog lights, for $90! Southwest Auto would have charged me at least $250 for all of that. If only the salesman’s pride didn’t get In the way of a sale - he refused to negotiate even after showing him that the parts BRAND NEW online were cheaper then they wanted to sell them to me for. ALSO the yard is messy and unorganized.

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Rozay Rangel

I recommend everyone go to Joliet you pull on Washington st. They are Very unprofessional here at southwest and treat you rude. Also the Hispanic Vick that works at front desk has no type of customer service.

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kristina sholtes

If I could give zero stars I would!! I called this place of business at 11pm this afternoon and asked about a caliber for my vehicle the older gentleman with glasses says okay over the phone. So I went up to the business at 12pm I walk in n they didn’t pull any parts of the vehicle. The older gentleman at the desk states to me that they won’t have it ready until 2pm I said why would it take that long my brother just took it off the other day and it didn’t take 2 hours to do it.. anyways so he told me 2pm I just called up there and the same gentleman told me no he’s not pulling the part. THIS PLACE HAS THE WORST CUSTOMER SERVICE EVER THE GUY TOLD ME TO TELL MY BROTHER TO COME TAKE IT OFF!! This business needs better employees