Tilghman's Used Auto Parts II 08094

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aaron troost

The part arrived in 3 days. Ordering was easy, the service from staff was friendly & helpful. I would definitely order for auto parts needs again.

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Jacob Shattuck

Best auto parts out there!! I’m in FL. Needed a sync 2 infotainment for my fusion, all 125+ around here. Googled part number and this place came up. Only 50$ and 35$ for shipping. Part works amazing, was plug and play. Can’t recommend enough!!

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Dixie

Tilghman's is absolutely fantastic!! Not only are their employees and customer service above and beyond, but the fact that they initiated finding a another part after my first part didn't work and the second one works beautifully for my utility truck I think it's absolutely amazing. I will definitely continue to use them and recommend them to anyone that needs a used part for their vehicle. Thanks again guys and Lady for your help it's been a pleasure

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Hoover Gonzalez

First time using this site for a radio. So happy with what I bought from here. Shipping was fast and my radio was particularly brand new. Customer service was great as well.

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Nasod Williams

Outstanding Customer Service.... This Ride Was Well Worth It, I Recommend This Place To Whole World. Thanks Guys....

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Karla McCoy

Jen was very friendly, helpful and suggested a way for me to save money while spending it! Always a good thing. I’ve done business with this company a few years ago, with a very similar experience! They’re good at what they do!!! I’m back with another stellar review! 2/28/2024 I was in need of a door latch for my 2003 Forn Ranger and the part couldn’t be found in my area of FL but, JR pulled a rabbit out of his hat and now my truck door isn’t strapped closed! I even gave the company I used to install the part in the event they can’t find what they’re looking for! An excellent company!!!

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Kevin Mohr

Friendly and experienced staff. Fast acquisition of needed parts.

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L. Brown

Top notch customer service. I called ahead for a part I needed and these guys were patient (unlike many other used parts shops) and got me what I needed. When I arrived to pick up the part, they remembered me and even helped me load the part into my car. If you want quality service at a fair price, look no further.

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Steven Brouillet

I wish all other companies would operate like this one !! One of the easiest transactions I’ve ever had and the shipping price was very reasonable and fast ! Would not hesitate to buy from them again ! Thanks guys

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Greg Rowe

Excellent! Fast and accurate email responses. Held part for me a few days until I could get there. Part was in great condition, well packaged and accurately described. The folks that I were dealing with were all friendly and professional. Part was retrieved quickly and they offered to help carry it to my car. Great price. Literally there is nothing that could have been done to improve my experience with them.

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A Sosa

There great service. Excellent inventory the guy show me the part in perfect condition. Price a little EXPENSIVE. But good when I pick up the part the lady SO NICE ,FRIENDLY AND HELPFUL. SHE IS SO DEDICATED FIR EXELENT SERVICE I RECOMMEND THIS AUTO PARTS. THANKS...

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Joe Wiessner

State of the art junk yard? Yes, Tilghman’s in Wiliamstown NJ, on Route 322, got their hands on a very difficult part to find in good condition (2009 Maxima rear subframe), pulled the part, sent me pictures of the part via text, and made pick-up a breeze. Clearly a well organized operation, just look how neat this property is from the air on Google Earth. The computer system outstanding - and the staff operating behind the scenes, professional and polite, a rare combo when compared to the typical “junk yard dogs”that operate typical salvage yards. If you want to be treated with respect, deal with Tilghman’s Used Auto Parts II.

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Shanelle Willis

They were very helpful in answering any questions that I had. Super nice and very professional. I recommend 10/10

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Cheryl cellucci

I called this morning looking for a used reflective bumper light and spoke with Mike. He was so funny and so nice!! He quoted me a price cheaper than all the other places! I said I’d be there in a couple of hours! When I got there I spoke with the guy at the desk and said I spoke to you this morning he said no it was mike! Well Mike came in the office still joking with me!! He gave me an even better price!!! I will always call there for any car parts I need!!! Such a funny polite genuinely nice guy to do business with!!! If you need anything for your car you’d be crazy not to give them a call!!! Great business!!!

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Richard Gardella

I have been dealing with Mike @ Tilghmans for a few years, extremely knowledgeable, & resourceful. If they dont have the part your looking for I'd be surprised. Lately I have been dealing with Gillian, and for someone who is relatively new to the business I think she is fantastic, always kind, sincere, and eager to offer assistance! Take my word for it!

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HOLLYWOOD

Clean establishment! Friendly, well spoken & helpful employees!!! Definitely not your typical salvage yard (which are a organized mess). This place knows what they are doing! Keep up the amazing work! Will be using again. Referral goes far these days! 5 stars!!!

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Hetty Goumas

10 Stars. JR and Mike were super nice and helpful. They went above and beyond to get me the part I needed for my 2019 Jeep. I searched high and low to no avail. I must have called at least a dozen times and spoke to JR and not once did he get inpatient. He was always kind and helpful. I would definitely recommend Tilghman"s Auto Parts.

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f sa

Update: Owner’s response is a rant again trying to save face. First time I called I first asked the employee can I pay on the phone, employee said no that’s not our policy, ok no problem, I asked the employee can I have a Credit Card Authorization form, employee was like we don’t do that you can just come in..it doesn’t take too long to take out a window. I told him I need the part ready for pickup that is why I want to pay in advance. I work 9-5 their hours are 8-5 so the only time I could pickup is between 8-9am (exact reason why I wanted to pay and have part ready prior to pickup). I then asked for the manager and he told me he is not there at this time. I called back 2 hrs later and finally reached the owner who ranted, was unprofessional. Owner claims I bullied him, I wish I would have recorded the call and post online as I was calm and professional while the owner wouldn’t let me even speak and then hung up the phone when I requested expedited service for an extra charge then I cancelled order and took my business elsewhere. Good luck Mr. Owner. I wish u the best of luck. Original review: Customer service not professional. I would not recommend this place...worst customer I have ever received at any junkyard I have visited. Accusations, rudeness, that’s not how a business should be treating their customer if they want future business and recommendations. I was not rude, I simply wanted to be accommodated due to incorrect info provided earlier. Owner did not believe what I was told by an employee rather kept ranting rather than listening and be professional. Would love to repeat exactly what he said but I have to get to work.

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Andrews Dwayne

To begin, I was amazed how Tilghman's employee drive you up to the desire mentioned veichle, and show the part that is already taken off night before. They allow you to examine such needed parts and give you breakdown of their warranty. Also, part prices is really reasonable which I could not believe my eyes. However, its definitely 100% worth the ride if you are trying to avoid those crazy dealership and after market prices... Lastly, I appreciate Zack honesty, and helping me stay on the road👍 P.S. God bless you Zack! Sincerely Dwayne

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Eugene Oberfrank

Needed a radio for MIL car, found it online. Confirmed they had it. Pick up….Very friendly, professional staff the office was clean and they had one of the nicest boxer dogs in the office. Part was exactly as advertised. Very satisfied.

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DJ Prez

These guys were absolutely fantastic! I spent all day researching the parts I needed to replace the bumper on my 2014 Hyundai Sonata and when I found this yard online that had my part, and it was these guys! When I called with all of my information, first he was soo nice and helpful on the phone. Just his tone was helpful and caring. Then, he searched for my part and said he had the part but didn’t have the color I needed. But he immediately called me back and left a message saying that they just got a few cars in and had the color I wanted! He got the part for me and gave me a great price and additional help as I repaired my bumper troubles. These guy were truly awesome! And AMAZING customer service. They guys were soooo nice and not creepy ( you know it can be weird at auto yards). Simply amazing! (And the AC was a super plus lol). Will ALWAYS come back!!

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Debra Ann Dunlap

They went out of there way to help find a mirror for my car. Even thought I found one closer to home, it was the way they went out of there way to help me. If ever I need something else, they will definitely be the first one I will call. If I could give them 50 stars I would. Thanks again Tilghman's Used Auto Parts. Finally got a business with great Customer Service.

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Binh Le

I bought my 5.3 L33 engine from this shop. Amazing customer service. YouTube video of running vehicle. Payment system is online and easy to use. Engine showed up at my residential address with a liftgate 2 days later. Thanks!

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Saun Conlin

First part they gave me had the same issue as the old. But they made good through quickly responding to my email and no hassle part exchange. New (to me) part works fine and saved me a couple hundred $s on fixing an '08 car.

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Nick Jones

Do not buy parts with them. This people are cheaters. Once you place an order with them, they call your customer and quote them lesser price than yours and take the order or they will call us back saying that the part is no good and they ship the part directly to the customer. This people are just fake. Am closing business with these peoples and even my colleagues are closing business with this people. ***DO NOT DO BUSINESS WITH THIS PEOPLE***. I will approach all my venders and other colleagues also not to do business with this people. And this people are real rude too, you can check other reviews too. Worst place to do business. I have lost more than 22-28 customers till date and today i found this that this people are scammers, cheaters, one of my very old customer itself told me that he had got a call from this place and this people told to cancel the order with us and they will send a part for cheaper price. and whatever the good reviews here are from the same people who are working in there company. I speak to them everyday regarding parts. All the good reviews are just fake. Dont believe them...**** ***

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makr khipt

I ordered a engine from these guys and they assured me they pulled it out and that there was no damage or rust to the engine. When it arrived it looked all good. I didn’t get to it right away and started after the warranty ends so when I went to lift the engine the oil pan was all dented up. I called and they just blamed it on shipping and said “just swap it from the old engine” so I didn’t even bother tryna fight with them. Also the engine had noticeable rust. I was told they stored it inside but honestly looked like it was outside for a good amount of time. Also (I missed this while inspecting) the fuel pump was broken!! $531 part . Honestly just gave me a bigger head ache and ended up wasting way more money than I should have . Would not recommend these guys.

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Home Sails Team Solutions

JR was a huge help! Not often you find a parts guy who is authentically interested in getting your part right and giving you above and beyond customer service! I highly recommend this company and JR for any of your auto parts needs.

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Mikhail Fedorov

Nice place to shop for used auto parts. Management and employees are NICE and provide good customer service, which is really rear in places like this. I’m definitely looking forward to have more business with them.

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bodya2004

Called today about an air box for jetta to confirm that they have it before I make a trip. Service rep told me”if it’s online we deff have it” I said I “just making sure before I come out” and reply was “yeah man it’s here”! So I took a drive there which is about 40min for me. Came to the office looked up the part again and had to wait about 30min before they told me they don’t have the part. “It’s not there” No public bathroom either I mean it’s only 2018 we live in! Horrible place to do business with! Save your save time and money by going elsewhere!

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Jeff Hester

Great experience. Had exactly what I needed, part works great, friendly and professional - I’ll definitely go back if I need something else!