Trade Center Auto Salvage 81416

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Chase Jones

At first they seemed great. Ordered 4 parts and paid for them upfront as that's "company policy". Received a call a few hours later and turns out they were shy 1 part. Which they changed the order and refunded. One day later they left me a message saying they don't have another part (the main one) and they'll refund me. I returned the call and asked to cancel my order as having 50% of the parts does me no good. They said they'd do so and I thought all was good. Looking at the refund later they charged me a restock fee (nearly 50% of the remaining parts) which was conveniently overlooked in sharing with me. When I called them back to inquire they stated the restocking fee was "company policy" and there was nothing they could do. If they had actually filled the order we agreed on I could understand that, but they didn't. Stuff happens, I get that, but they customer should've have to pay when the company falls through. Ridiculous, they say they have parts, require you to pay upfront for them and when they don't deliver you end up paying for it. They can change what's agreed upon but you can't. I'd make them your last call.

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Jenna Rovelstad

Trade center is amazing. Friendly staff, great parts and if they sell you a dud they will replace or refund it as long as it is within 30 days. If it is a part that isn't refundable they make sure you are highly aware of that fact beforehand. Highly recommend 10/10

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Toughen Up, Fluffy

These folks are professional, courteous, and on it. When the wrong parts were sent accidentally to me in Grand Junction (the manufacturer had switched to a different rear hub assembly in the middle of the year—so it wasn't anyone's fault), Robert quickly solved my problem and got me the right parts within a couple of days. I highly recommend Trade Center in Delta!