TWISTED METAL RECYLING AND AUTO PARTS 34221

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Fredo B

They should be charged for wire fraudI came in on Friday to purchase a compressor once I got there the compressor they gave me appears to be rusty and old I question the integrity and functionality of the compressor I was assured the compressor is fully functional and is good to go And I have 90 days to return it No mention of a 25% restocking fee. I returned the item two days later Monday morning uninstalled untouched exactly as it was in my trunk I decided to buy a new one I was told I will have to pay 25% discretionary fee for them to restock the item I didn't question them and said if it's discretionary why am I being charged as mandatory especially being that I haven't used the part the has not been installed is exactly the same state with all the plugs as it was Friday evening when I got it. They told me I should have read defined print I said you specifically told me in assured me the part was fully functional and I have 90 days to return it why did you not mention the 25% stocking fee They said it is my job to read the fine print on the back of the receipt I said why was the receipt handed to me after the purchase why was it not given to me before the purchase so I could accept the terms prior to purchase at this point I spoke to the manager the manager said that they have to charge this 25% fee because of credit card processing and fees they charge them to return money which is false nevertheless I stated why is this information not plastered on the walls the same as all the information they have No checks cash only and all the other signs they have on the wall that there is a 25% mandatory restocking fee They said they don't make the rules they just follow them very shady business practice nickel and diamond honest good working folks on technicalities. Do not purchase from this place cuz even if they sell your defective item they will charge you to restock the defective item I paid $18 to look at an item for 2 days and bring it back to them

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The life of Bryan Suter

Robin at Twisted Metal helped me with my Sprinter Van. The parts were in great shape and a fraction of the cost of new oem. I highly recommend Twisted Metal Recycling for all of your used parts needs.

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Alisha T

Stood in line for 20inutes with one person in front of me, while they just talked and laughed about things that had nothing to do with business. Noone came to help me or ask why i was there they had 4 guys behind the counter. Finally after all that, I get up and they say oh we can't help u.. u can clearly see I hadvsomething to sell I was carrying a big bag, and ur so rude that not ome person could say anything just wastes my time. Only one person was busy but everyone just laughing. RUDE RUDE ppl and I just got into an accident amd u lost money bevause guess what my next question would have been, needing new parts to replace the ones I have, and could have given you some vice versa. You should treat every person how you want to be treated.

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Wandering Knapps aboard MV Illuminate

Easy transaction, quick. Wont take card over the phone or pull the part early thought.

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jeremy hubbell

I AM NOT INPREST WITH THIS PLACE TRYED OVER CHARGING ME WIN I WAS TOLD $200 FOR A PART AND I GO TO GET IT AND THEY TELL ME $500 AND I DONOT LIKE BEING STOLD FROM SO BUYER BE WHERE DO NOT BY FROM THEM

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Gregory Chojnacki

If I could, I would leave 0 stars .I was waiting 20 min because the guys behind the cantor decided to pick up every single phone call .Then he told me I cannot pick up my part which should be ready because his guys left already -it was 4 pm ,they are open until 5 pm .He didn't even apologize when I told him I was driving 40 min to get my part.What a horrible service - stay away from this place .

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Shop Auto Care

hi all i just what to tell everyone how these guys like to play games with there pricing i called them for a 2009 ford mustang intake and i got a price for $200 plus shipping and then win i go to pay them and give them my info they jumped the price to $500 plus shipping and will not sell it to me for what they told me $200 so buyers be where if u r going to buy from them they will try to steel from u so stay away from them unless u like getting taken or stolen from DO NOT BUY FROM THEM

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Phil

Came here after a recommendation by A&A to get a replacement wheel for my 2015 Nissan.They quickly pulled the wheel and I was on my way.Good experience all around.

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Chrystal Faught

Great customer service! Didn’t have what I needed but didn’t hesitate for a minute to locate it! To me customer service says it all.

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Mekyel'la Beauty Bar

I had to go and get an ABS control module for my car. The guy that was there is certainly "Eye Candy". Cleanest parts place that I have been to. He was very friendly and gave me my change in my hand and not put it on the counter and then I pick it up. Great experience!! I definitely will be getting more parts from them in the future.