Zore's Inc. IN 46224

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Hannah Thomas

Posting this for an old review. I had just moved into my new apartment and they were redoing the pavement. I didn't know about it so my car got towed literally the first day that I moved in. My apartment ended up refunding me, but I was towed and went to pick up my car, I had some form of white lines from what I'm assuming is a chain/straps that rubbed my tires all the way to the plastic on the Back or side of my car. It was literally a perfect line across to both of my tires that lined up with the Scratches along the back end of my car. So, my tires hadn't moved since I got the mark on my car. I had the lady come out from the front desk or office. And then she proceeded to tell me that the damage to my car was there when they moved it. She said that they had taken pictures of it before they moved it and when I asked to see the picture, she wouldn't show me them and then she gave me A card and said that a manager would be reaching out to me and they never did. I'm usually not someone that speaks up, And I'm definitely not someone that leaves a bad review but I'm disappointed because I was a 20-year-old that this company took advantage of.

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Carina Mendez

My dissatisfaction with Zores Towing is inexplainable, regarding the tow fee and your employee's conduct. Sheriff Kuhn confirmed that the tow fee would be $211. My husband and I cleaned up debris from our vehicle to facilitate towing and have video evidence of this. When the tow operator, Chris, arrived, he was rude and distractedly texting while driving in the rain, raising not only our anxiety from our own accident but also while he was driving. When I mentioned the $211 fee, he interrupted me, suggesting we could sort it out at the tow yard, which was dismissive and frustrating. We were not given a choice of towing truck, despite our vehicle being able to be winched without a flatbed. I’ve spoken with different operators and was told to speak to “Chris Anick”, who is one of the four managers. I have made several attempts to contact them but have resulted in no resolution. I request a review of this situation and a prompt repayment to the overcharge. I'm not asking for the full amount refunded, only the difference that was never confirmed to me.

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Left on hold for 20 minutes, showed online price and availability and said he could not see where its online haveing one. Guy on phone could barely speak English. Horrible service. Lower then a one star.