1 A1 Auto & Truck Salvage 77091

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Bahwait Estates

The biggest scam in the history of junkyards or part places or anything. The owner is a thief as well as the employees. We bought a bad transmission from them and we specified to them the car and they got us the wrong transmission. Then they blame us saying we burnt the transmission by installing it incorrectly when they got us the wrong transmission and their representative lies saying we burnt it when we never did that. Those transmissions don’t burn like that. In person before I paid them I told them if it’s bad will you change it they said yes. They also said we know it’s wrong but you can try it if it’s not good we can change it for you. We drive an hour and they know who we are and we showed them the receipt picture they said they need the paper receipt. Their mechanic came to us and said he will switch it up then I guess the owner changed his mind about it. These thieves will do anything or come up with any excuse to keep their stolen money.

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Jecenia Chavez

Me and My spouse arrived in 2 different vehicles 5 min apart. I had came because I seen a 2010 Ford Fusion on facebook market. I asked about the headlights and how much they were and he quoted me 300$. I made a weird face and he automatically backed his statement by saying that 2 headlights cost 600$ brand new (not true). I then proceeded to ask to see the vehicle because we were also looking for other parts on it he Pointed me to the direction. My spouse arrived and he joined me to see the vehicle. We viewed the Ford Fusion and saw the grill and took a picture of it to show him the part that we wanted. When we got to the front. I went back into my car and he spoke to the man up front and asked about the pricing on the grill. He told him 600$ for a 2010 ford fusion grill. My spouse then told him thats overpriced for a used damaged part also stated to him that the price was more than if we were to get a new one. The man then pointed at the door. These people are Mean, Rude, delusional and have ridiculous pricing on there used parts that are damaged. The 600$ grill he quoted us had many scratches and dents. He didn't even want to see the picture of the damaged grill he was selling.

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Furqan009 Naji

i bought 2 doors for $1600 they should clean and the deliver them with damage when i asked why they they said take it or leave it and the delivery should be next day they took 3 days they don’t have nice communication with the customers

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Karen P

If you like being treated like trash, ask to speak Luis. This business is a joke. Seems like I'm not the only one that sees that considering the other reviews are awful. Do the owners know the company is being run like that??

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Nat Pina

Sold me a bad transmission and didn’t want to at least exchange

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Simple Sub

Clearly they are manually hanging up the phone. You can’t even call this place. Based on the reviews I have seen I will take my business elsewhere.

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Ethan Chong

Bro hung up on me before I even got to ask if he had any more of a specific car. 💀💀

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Adam

Horrible customer service, I called all the way from California to get a price on 2 doors for my Jeep Grand Cherokee and I got hung up on.

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Spiritual Balance

If I could rate a 0 I would. The men had a very nasty demeanor. I tried asking them what parts do I need for my car and he sent me somewhere else and they kept talking over me. Their attitude was giving “sister girl” and I don’t like it

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Kathryn Preston

Bought 4 rims and tires from a 2020 camry at a really great price. Staff very nice and would recommend it to anyone looking for parts for many different models. Come check it out.

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Kehinde Oye

I am highly impressed with the customer service. Louis is the go to person when you get here. They will make sure you get your part even if they don’t have they will reach out to others.

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James Settler

Went for an oil pan and the one they sold me is worse than the one I have. They told me I could bring it back and get my money back. I come back 2 days later and they say no refunds they'll give me store credit. Like I want store credit when their parts are worse than what I've got already. Crooks and Liars.

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juan cuellar

They sold me a bad part and when I returned it immediately they said they could not give me my money back. They gave me the runaround every time I went. I made 5 trips to A1 before I ever got my money back then I was shorted $70. The paper you sign when you pick up the part says there is a 20% restocking fee but it also says the part you pick up is in good working condition. The transmission we got did not work.

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Patrick O'Brien

DO NOT DO BUSINESS WITH THEM. They will charge you more for used parts than the parts cost new. They quoted me $400/wheel off a wrecked dodge dually when a set of brand new wheels cost $1,000...

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John Deaton

Called up and said I need a part and wanted to check if they had a car on site. Bruh immediately told me they didn't have it before I even told him what car I have. Then he hung up. Crazy stuff

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Chris Orellana

I went and got a radiator and front crossmember for my truck and they said full money back guarantee I went back next day after the radiator leaked and they said no refund. I’ll be back with the police and my paperwork signed by the manager.

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Jason Long

Very helpful front desk and guys in the back , has it very well organized and didn't charge me the full price that was spoken over they phone .

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Blanca Espitia

Went to get an air compressor for my truck and they told me that if it didn't work that I could bring him back and I would get my money back. I went back to get my money back and the guy named Julio said that it's a 20% restocking fee and that he couldn't give me my money worst customer service ever they can just keep the 81 dollars. Hopefully that money will last them forever

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Osamah Hashim

Be careful Be careful NOT Recommended The Manger is give you a price online and he give you different price when you be there He is so rude and non respectful !!

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Kevin Gates

Use to be a good spot not no more hb at front stuck up like he ain’t got nun in years 🤣 n they don’t got ****

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Edwin Rodriquez

Very bad service sells man is very rude will not recommend ..need to work on being polite

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Joyce K

It is a salvage pick apart place, you get what you get from them. Exactly what you expect from a pick apart. Only they do the work for you. Good prices though.

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djroffroad

This IS NOT a Pick-N-Pull. Their sign says it. They told me it was a self service yard over the phone. When you show up, they tell you they are a full service yard. Wish I could cuss them out in spanish :(

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Bam Bom

Very bad customer service! Rude people

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Betty Temores (Mariah Nacho)

They seem to always have all the parts i or a family member needs

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Sadi Hernandez

Becareful

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Gustavo S

AVOID IF YOU CAN! People at the front desk are crooks. They'll do whatever possible to scam you.

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Sir Williams

Expensive trieed to charge me retail for an used part and they are rude

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Jecenia Chavez

Overpriced Junk. dont waste your time

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Julius Lockett

Another great place to grab auto parts for restorations