1.3
(10)
Phone:
+1 409-727-5679
Location:
USA, Texas, Jefferson, Port Arthur
Address:
9751 Viterbo Rd, Port Arthur, TX (Zipcode: 77640)
Check map

American Auto Salvage JunkYard Reviews

1.3 stars based on 10 reviews
  • c
    chickenhub gaming

    The call service is trash I called and asked if they had a car at there lot and he immediately hung up. And for Kayee Bynum I know that might be your cousin but there is a business to run and they are not going to no if he is special or not they are just going to think he is rude and scare of customers.

  • H
    Howard Freilich

    Not trust worthy at all! They "Don Bynum" ordered supplies from my company May 15th 2019 won't pay the bill or return calls. I had mailed invoices to them no luck they had hung up on me when called. Poor character and customer service . My intent is to warn potential customers of their poor service.

  • J
    Jennifer Suniga

    Extremely lazy people and horrible service. All 3 times I called, they acted like they didnt want to be bothered to be on the phone and refused to give me their names. At first they wouldn't bother to go look at the vehicles to tell me what colors they had. They eventually confirmed they had a black chevy trailblazer in good condition, got there and it was green and completely wrecked to pieces. There was absolutely no organization to the place. There was trash EVERYWHERE and it smelled like dirty diaper. I will not be considering this place again and do not recommend at all!!

  • D
    Dustin Burrows

    Wish I could leave less stars. Worse customer service ever, I showed up at 930 and all the field staff was at lunch already even though they just opened at 8.the guy in the office is very lazy and slow and doesn't appear to have any knowledge on vehicle parts. I went and verified that the parts I needed was the correct parts, the office guy said that his employees should be back within the next couple of minutes and it would take them about a hour to remove the parts for me. I was there for 45 minutes while they was gone. I left and ran a few errands and came back 2 hours later and walked in the office two guys was sitting in chairs told me "the computer said those parts wont work" after I verified they was the exact right parts I needed and told them they was. Let not forget the office is disgusting, smells like cigarettes and dogs. It's a absolute mess and kinda scary, looks like something off of wrong turn. The pictures shown here are not what is there at all.

  • C
    Christy Mccoy

    I called and spoke with an older gentleman told him exactly what I needed he said yes we have it I described it to a tee along with the year model and rear end type. Get there and they have nothing and also say I didnt speak with anyone there. I call the number same older gentleman answers and when I question him saying my son is there to get it he hangs up on me. Some business.

  • M
    Michael Eves

    Very poor service. Waited all day for them to come get my car and they gave me the run around. If they didnt want it then they should of told me instead of giving me the run around. So i wouldnt recommend them to anyone.

  • K
    Kaylee Bynum

    For all you that say the person answering the phone was rude or lazy.. he is a little slow. He is special. So keep the comments about him to yourself. There is no reason to be talking about him like that.

  • T
    Tony Green

    Very dull service. I called and the guy didn't sound like he even checked for my part (a very common part at that). I wouldn't recommend even wasting your time.

  • A
    Adriane Lonidier

    This place dont even deserve a one star.I called them the day before I came down there and they said they had a transmission so I go the next day just for them to say they didn't have one.They didn't even want to make sure and yes they are some lazy ass' and the place is Really trashy.Dont waste your time here....

  • T
    T J

    Guy answering the phone sucks, answers it as if it's his personal line! I had to ask if I had the right number and he still came off dry as if his day is ruined by your call

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  • Thur: 8:00 AM – 5:00 PM
  • Fri: 8:00 AM – 4:30 AM
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FAQs

  • 1. How to Reach Out American Auto Salvage?

    +1 409-727-5679 can be their phone number. You can visit for more details about this car salvage yard.

  • 2. What's the Address Of American Auto Salvage?

    Click "Directions" to get the address of this junk yard on this page.

  • 3. How Do People Like American Auto Salvage?

    WeLoans has compiled some customer reviews on it below:
    “The call service is trash I called and asked if they had a car at there lot and he immediately hung up. And for Kayee Bynum I know that might be your cousin but there is a business to run and they are not going to no if he is special or not they are just going to think he is rude and scare of customers.”

  • 4. What Services Does American Auto Salvage Offer?

    American Auto Salvage provides services like junk car removal services, junk car purchase and more. In case you are looking for more services, please visit our partner Peddle for more details.

  • 5. When Does American Auto Salvage Start to Work Every Day?

    Below are open hours of American Auto Salvage:
    “Open from 08:00 am to 17:00 pm”
    Apart from that, you can also click on this link when you want to sell out your junk cars.