Arizona Auto Parts 85009

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Graham Robertson

Have used these guys before, and never had a problem. This time I got Eva as my parts advisor. Absolutely the BEST experience I have had. Pleasant to deal with, and knows her stuff! I will be asking for her in the future! :)

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KJ Nicewicz

Bought a transmission for a 2015 Cadillac SRX with 72k miles on it. Had the transmission professionally installed (keep in mind, this was my 16 year old son that saved the money that he worked for to get this car.) Transmission made it about 130 miles only before failure. Its at its third shop right now, the transmission was opened up, and water and rust was found in the transmission. The wheel sensor was also completely smashed. Arizona Auto Parts did refund our money (minus taxes) but my Son is still out $1800 labor for a transmission that was filled with water and rust (proving this was not stored properly) This is all fully documented.

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S F

Impressed from A to Z! This was my first time ordering a part for my vehicle. Ordering was smooth and easy. I was kept updated on the whole process and timing of delivery. Bumper is perfect match for my minivan. Freight shipping and packaging was very professional and impressive. I couldn’t be happier.

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Terry Martinez

Vanessa is one the best sales personel I have ever had the opportunity to work with. It's because of her professional attitude to detail is why I continue to do business with her.

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Shawn Beatty

Bought a glove box for my Honda from them. They had the part and Eddie was very helpful. Glad to find a place like this where you can pick up parts locally here in Phoenix.

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John Crecelius

Simple call to Kevin, gave him the VIN and he looked the exact rear axle I needed and with so many options getting the right one is a must. Easy online payment and I was off the phone and back to work. AZ Auto Parts this is the place! and no this isn't Kevin's Mom. Lol

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Colin McWilliams

Fantastic operation! Impressed from the get go with their customer service and communication. Facility is well run and their showroom is clean. I have purchased from these guys two times including purchasing a transmission on ebay and picking it up locally and I will gladly continue to do business with them. I also had a warranty issue and it was handled promptly, Ryan took care of me right away and was extremely helpful through the whole process. Highly recommend this business!

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Chad B

The Best! Fast,helpful and great prices. Kevin is the man he had the part I was looking for hard to find and had a good price also.. great guys and great service. 👍🏼👍🏼

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Lisa Marie Wright

It’s really nice to speak with knowledgeable people that promise OEM components vs OEM Promises and Chinese Knock-off deliveries through E-PAY. Jose helped us and was wonderful!

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Paul Garcia

At a time, I needed help! Arizona Auto parts was thier. Manual at customer service helped me with the part I needed. Got the part order with no problems Answered any questions, Ordering the part was made easy thanks to Arizona Auto parts.

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Todd

Called to look for a wheel and tire that needed today. Juan quickly found it and let me know, got back to me within a hour. Great service, helpful employees! Highly recommended! Thanks again!!

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bobby

Eva went above and beyond and out of her way to get me the best rates and locate me parts for a vehicle I was building !! Highly recommend for all your automotive used parts needs !

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Brandon Moses

Customer service was great! Was able to look up exactly what I needed. Best price I could find.

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Christopher Parker

Excellent service. I am a customer out of state and Josè took absolutely the best care of me. Cannot wait to get my parts that were extremely fair priced.

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3005 Manager

oscar is always far with pricing ext 107 call him for anything you need . Great guy and very knowledgeable

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Graham Robertson

Have purchased from these guys many times and everything has always seemed to go well. Ease of payment through an app makes life a lot easier!

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Robert Buffa

Great price, attentive to my needs and budget. ( see pic) Made payment simple ( smart, lol) and worked out delivery details. Special warranty consideration and complete description and disclosure. Very happy.

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A K

I recently sold my mom’s Toyota Camry to this business. They provided me a quote and scheduled to have it picked up at my residence. The following day, when the tow truck driver arrived to pick it up, he left a couple of footprints on my drive way and garage that were hard to clean off. I was able to clean most of it except for one. I called and complained about it but the driver didn’t even apologize. Very unprofessional.

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Victor G

They have zero concept of customer service. Silva didn't like that I was upset when I was offerd about half what my car is worth in a junkyard setting. Telling me i should be nicer and didnt need to be upset after there offer telling me it was all based on the management and the person couldn't do anything about that. Understood completely, but welcome to life people get upset when they are insulted doesn't matter where it comes from if you are working in a customer service position guess what you take the brunt of it. That's life and how it works. You don't like it get a different job, and based on silva's entitled attitude i would suggest a differentline of work or maybe a reality check. And btw a simple apology and a little understanding when someone is upset goes a long way. As im typing this Silva is still texting me ranting about how rude I was........ The engine and transmission alone are worth double what they offered. Not to mention the rest of the car that is pretty clean. Runs drives good etc. I would definitely go elsewhere to find your auto parts if they low balled me this bad than I can only imagine what they charge for parts.

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Charles Stollings

Worked with Joel, and he was able to find the parts I needed quickly. He was very Professional and had outstanding customer skills. He is an asset to your Company. Will definitely do business again with Arizona Auto Parts.

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Andrew Wees (AJ)

Arizona Auto Parts, is one of the ONLY places I recommend for getting used parts. I recently got a transmission from them, and I have not any issues with it since. They're wonderful people, great customer service, and they're always willing to help as best as they can.

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Emily Blizzard

We've been on the hunt for a very specific part for our vehicle and Juan was extremely helpful! I was able to exactly what we were needing for a fraction of the cost of the exact same part I found on eBay and their customer service is great!

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Joan Eve

They'll let you buy the part, say it's a couple days wait, then tell you day if part is not on truck delivery, has a issue with part, then refund you telling you it's now on bank to get you your money, the bank says they don't see a refund and only way is to dispute transaction which takes more days and REALLY... I just want my paid for part, honesty and communication from them. Beware if your budget can't take the hit DONT pay with card because it won't go well! Still waiting for a reply but becausevim not happy she stopped responding. I dont appreciate the after care of a purchase. Take heed. That is all.

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Kathleen Hardy

Terrible to deal with. Whoever is doing their text messaging is horriffically rude. Sold them a car. They refuse to give me a copy of the document I signed when they picked it up. Absolutely atrocious. Untrustworthy and difficult.

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Frank Gutierrez

Good, Quick, Polite, and very helpful. I’ve bought used parts at Arizona Auto Parts before and always a quality part. Will buy again in the future if the occasion arises.

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Mary Beddoe

Ii had been searching for a transfer case for a Dogde Ram 2500 5.7 Hemi 4x4 electronic switch for more than 2 weeks when I finally came across Arizona Auto Parts. It was just like they fell out of the sky into my lap. They had the right part with a great warranty and a even better price. They are going to deliver it right to my house so I can install it myself. I had the best service you could have asked for. The deal was completed in a matter of just a few hours and it will be on its way by Wednesday. The service was fantastic. The payment was easy but extremely secure which I really enjoyed. I received a receipt for the payment immediately. I would recommend them to anyone looking for hard to find parts and if you need them shipped to your house.

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Payden Dollarhide

Great customer service, great price, spoke with Jose and he was super helpful and got me exactly what I needed

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Vanessa Blanco

Extremely helpful, I had called other auto parts before and they would never answer or would they had to get back to me but they never did however Arizona Auto Parts answered my problems right away without any delay I was even able to find the parts I needed!!! Would 100% recommend!

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Dana J

Terrible!! Had no problem taking my money. Return the part, now I' haven't gotten my money back after the 5-10 days nor can I find anyone to talk to.

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Franco Belk

Walter was a great help. Been in this business for 60 yeats and he rates up in the top 5 o/o of people I have done business with.