Austin Express Auto Parts 78745

E

Eduardo Ramirez

To far to travel and not be able to buy what you called and asked for. It's difficult to move around and presents safety hazards for youth. I do not recommend taking your kids. Most cars are pretty torn up. I've been to many salvage yards and this one is not one of my favorites.

P

Paul Nordstrom

Paid $50 for a battery that their manager, who looked comically like a caricature of a burglar in a cartoon, was charged and ready for use. Not only was that a lie but the battery was incapable of even holding a charge after the vehicle was run multiples of hours on more than one occasion. This business is a joke.

T

Theresa Bowers

Almost no parking outside, absolutely no parking inside, very cluttered, practically no assistant in yard,willing to help in office.

M

Marie Garza

I love this place due to they always have what u need and there fast at getting u what it was u came for so please come get what u need from this pick and pull u won't be let down I promise

L

Lauren Gates

This place is amazing. The owner and staff are so welcoming and will go beyond to help you. My car tire started to come off it’s track,They towed it back to there shop free of chargeAnd only charge me 100$ to fix the lug nuts and replace the studs. Honestly I’d give them 10 stars if possible.Thanks for coming to save me and get me back on the road safely. :):):)

B

Bayne Merrell

This place has been a life saver for me through the years . They have always worked with me on price and have even let me exchange parts after i pulled the wrong thing . No other place would do that . I've been here over 10 times through the years and they have done me right

W

WorldArtz m

TOTAL SCAM. I needed to replace my drivers seat for my Nissan Armada. I shopped around for a new one and it ran about $300. I thought it was too much for a seat so I would save money finding a used one at Austin Express Auto Parts. On a Monday afternoon I called and spoke with AK the owner he told me he would get one for me the next day morning @ $140 plus tax $162 CASH up front, slightly 'wet' condition from the outside temperature and no memory, which I didn't need. I went the next day in the morning and he told me to come back since the truck was running late. I returned later that day and he again told me to come back the next day because the truck already came in the morning before they were open. He blatantly lied to me because earlier he told me that they hadn't made their delivery at the time.I returned again 3 days later on Thursday and finally the seat had arrived, they never called me or anything to let me notify me since he already had my money. I noticed that the seat was first a completely different color then what I ordered, it was tanned color not black leather. And secondly it was more then just 'wet' it was badly worn down. I was frustrated because I made multiple trips to the shop only to be given the wrong item. I called AK since he was not in the shop at the time and he told me that I never told him what color of set I wanted, which was a complete lie. And he couldn't justify that this was a badly used seat not just a 'little wet'. I demanded a refund and he told me that there is No refunds, even though his signs clearly state they provide refunds and exchange, this is also stated on the receipt he gave me. He then hung up on me.I didn't want any issues so I was going to pay my mechanic to un-stitch the leather from my seat an replace it with this one. But I realized that before I left his shop I wanted to make sure the seat worked since he wasn't going to issue me a refund and at that point I didn't feel comfortable leaving out of his shop in case the item was broken. He refused to check it and told me that I could go sue him if I wanted and told me to leave his property. At this point I realized I had to call the cops since by now I knew he was running a scam and I just wanted to get my money back. When the officers came they told me there was nothing I could really do other then me take him to civil court since my receipt didn't specify 'black' on it. I don't them that I didn't want to call the 911 and the explained to me that lately they've been getting calls out to this business.It is now going to cost me nearly the same amount to have the leather replaced from my old seat to this tanned one as buying a NEW seat. Worst of all I'm not certain the seat even works. I should have read his reviews before going. My mechanic told me that he also purchased a used engine from him years ago that was bad, he lost nearly $600 from that transaction. YOU'VE BEEN WARNED.

C

Celeste Carroll

I didn't work here long, but long enough to know the crew there worked very hard and did the best they could every single day, six days a week. I sincerely suggest, if you have a part pulled for you, because you don't have the time, that you TIP whoever provided that service.I thank you for giving me the opportunity to work with you all for that short time. And may God Bless you 🙏-Celeste C. Carroll

P

Paul Garcia

Excellent service and Great Prices

T

T Asher

Good place, great employees, provided a good part. Wish the return policy was a bit different, I was able to fix what was wrong with truck. Could not return the part that I purchased. I don't need an exchange or credit. I'd likey $40 back.