Auto Parts House 75051

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Darla Guyer

VERY FRIENDLY AND VERY HELPFUL!!! Found what we needed quickly because staff was knowledgeable on what they had in their yard. I most definitely will return in the future!!!!

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Jan leiva

I come to this place for all my part German,Japanese, Domestic. Never fail to provide immaculate customer service and treat you like family. I recommend to anyone that is iffy about yards to go to, this one is the one. Fair prices to all. -Jan Leiva

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Miguel Ramirez

They like to Scam, I asked them before I got there, I saw that they had a 2015 malibu for parts on Facebook and I texted the guy, he said 70 for the radio and 60 each seat, 60 for plastic panels including the steering wheel and 30 for each door panel. I got there and they asked 120 for the radio and 150 for the plastics trims without the steering wheel so I told them the prices they said on the phone but they said that they couldn’t do that price because it was too cheap for them even tho we had already agreed on a price.

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Michael Scott

Called about fuel tank that showed in stock. Showed up and went out twice and couldn't find vehicle. Was told the crusher came last week. What's the point of having a phone if you can't communicate.

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Nam Viet

Keep your money and go elsewhere for your car/truck parts, They are Lie, rude, ... very unprofessional, They will not refund your money even if selling you wrong parts. Just DO NOT BUY from this yard.I don't know how they got some good reviews from other people. While I was there buying parts for my truck, there were 3 other people in the same situation, wrong parts and not getting refund from them.They will point to the receipt, it said "there is No Refund" on the receipt. Know the parts that you need and go somewhere else.

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Richard Salcedo

I work for a company. A company vehicle needed a motor. Auto parts house said and sold me a motor that was "ran and tested" which was complete b.s. Motor had no compression AT ALL as soon as it was even installed which was literally next day and tried starting. Drained the brand new oil I put in and it had some milky oil meaning the head gaskets had been blown before. Called immediately for a warranty or a refund. No refund only store credit. Who wants to let $1000 sit somewhere? I can understand $100 maybe but $1000? Waited PATIENTLY for another motor to be found and each week it was always "well we are still looking In the auction for a motor". After about a month and a half my boss (owner of company) told them at this point we'll need a refund or we'll have to take this to court. Well, because of that comment they "stopped looking for a replacement motor". It's been 2 and 1/2 months now and tried not take things the legal way yet they still won't refund anything. They offer Store credit and continue looking for a replacement motor. Why continue? So they can take another 2-3-4 months and each week being told "well we still looking for a motor". AVOID THIS PLACE. Better to go to LKQ than to deal with this type of "service and warranty" they provide.Update (11/25/2019)Auto parts house still hasn't warrantied or replaced the motor that I purchased almost 6 months ago that was defective. Still refuses to give a refund. Still gives a run around as to why "can't find a motor". Been calling every week. NEVER in 10 years of dealing with junkyards have I dealt with this type of service.Update (3/6/2020)Been arguing and fighting for a refund or a replacement motor THAT WAS NOT WARRANTIED. Gave me the run around, lies, excuses for months. At this point lost $1000 or should say was stolen from me. Will never be doing business again with them obviously. AVOID THIS PLACE so what happened to me doesnt happen to you.

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Samuel Gi

Horrible customer service, went to buy a hyundai santa fe alternator I tried to explain to him I needed a 3.3 one and tried to tell him the details to the car, he said that is enough I am talking too much , he gave me 2.7 litre one anyway, trying to hope it fits and I am thinking I got the right one. I kept quiet despite his rude service coz I needed the part and thought the price was reasonable. It did not fit. When I came back he don't have the part and could only give me 75% of my money and got mad when I got angry with him. I drove 50 minutes twice you should say whether you have the right parts and if not accept your mistake and refund the money. Don't know how he is still in business. Not going back. Ithe is different if I pulled the part. The part was in Stock for the next 25%rip off. He probably will sell it to two more unsuspecting customers.

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Chris Brown (Crown)

I drove all the way from balch springs tfor a transmission for my expedition last week only for it to be the wrong year. When I called and returned for an exchange they didn't have it on site and i was asked to return the following day. So 40 miles round trip ive made twice for no reason an still have to do it once more. Update. It's Sunday now and this guy hasn't made any progress on finding me the part ive already paid for. 400 no transmission and they won't refund my money. I wouldn't recommend this place to anyone. Trash service ran by trash people who feel like you inconvenience them by coming to their shop and asking them to do anything besides sit there

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Akin Pelumi

This place has the worst service I have ever seen. They are rude, their parts never work and they won’t exchange it for another one even though they guarantee you 60days. I paid $800 for the engine but I haven’t gotten nothing back till now. Steer clear away from them. They rip you off your money!

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William Lehn

Bought a Chevy Vortech engine from them, and they pulled the old "bait and switch" They had a truck that had just come in, and they let me listen to it run. Engine ran great, no noises, no smoke. I commented that even the oil filter looked new. Paid for the engine and was told to come back in a couple of hours to pick it up. Came back and got it, and noticed the same like-new filter, so was comfortable that I got the engine I paid for. took it to my Brother's house, 600 miles away and installed it, only to find out it had bad lifters, and ran like crap. After looking more closely at the engine, I realized that it was not the engine I purchased. Called them, end they assured me that it was the engine I paid for, and that I must have done something wrong. What can you do during an engine swap to make the lifters go bad? Nothing!! Crooks and con artists, all of them. STAY AWAY!!