Grimes Truck & Auto Parts 75051 (n/a)

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Cassidy Croley

Do not buy a warranty through this place! We bought the top warranty from this place and they have done nothing but look for an excuse not to honor it! I’m just glad my mechanic kept up with everything, pictures, and etc. now I turn it over to a lawyer! Sad that they do people that way! They were quick to sell something but not so quick to stand behind it!!!!

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Daniel Lopez

Was told that they had a part for my vehicle one day and said come back tomorrow and they would have it pulled and ready me the next day, Pre paid for part. The next day I came in waited over an hour for the part just for them to tell me they didn’t have the part I needed nothing even similar to what they said they had. I was also cussed at and yelled at because it was somehow my fault for the wait time and them not having the part I needed. Stay away, lazy and very helpful customer service and employees.

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ThatSpiceRedGoat GTO

Ordered a mirror to fix my Honda Civic and they sent me a mirror for a Cadillac SRX. After telling them what had happened they wanted to then charge me 200$ for the mirror that I originally thought I had already purchased for 85$? Not sure if they were trying to pull and fast one on me but I’m not going to fall for a 115$ upcharge on something that I was under the impression I had already purchased for 85$.