B&R Auto Wrecking 97009

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Augie Fiore

Very easy to deal with! The counter person at the Boring facility was wonderful! I asked two questions and he asked two and I was done! Part was on its way from their facility in Eugene. Hopefully tomorrow will be the day just like he said. Thank you very much!

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Hollyanna

Worst service I have ever dealt with. Our experience was one that matches the frustration of dealing crooked insurance companies. Thursday: purchased part online with plan to pick up in store. Begining of the upcoming week. Checked the status on friday and Saturday, no updates other then order is being processed. Checked status Tuesday no updates on work order, was transferred (to a voicemail) when the employee couldn't get an answer as to what the hold was. Wednesday called still nothing changed, no answers yet. Thursday got through on the phone and was asked about a cut sheet. 😵 Seems that should have been mentioned on day one!?!,am I right?! .. Thursday night, sent cut sheet. Called Friday to confirm all was good, I was told it wouldn't be done untill the end of the following week. !

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Robert Sweeney

Every so often you run into a company or an employee who resets your experiences. Earlier this week was one of those days at B&R Auto Wrecking in Boring, Oregon. Needing a part for my aging 2001 Ford f150 PU, I stopped in. This is where my experience was fun. A big shout our to Bubba, the main service Counter rep. He took his time with me, Patience, professionalism and about all his knowledge auto parts. They had 6 potentials that could have what I needed, one did. Bubba offered my the chance to remove the part, which took me about 3 hrs. I encourage you all to give B&R a shot. I feel its a responsible option, to reuse if possible to in my case, discontinued, OH and Bubba deserves a raise in pay!Service: Part finding & extracting

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Marc Arthur

the counter person was great... just wished the phone/computers help would specify if it's a 4x4 or rear wheel drive, so i don't have to drive to shops for nothing, while looking for part...

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Andre Harrison

This place has terrible business policy. They don’t refund cash but instead hand you store credit and charge you 20% restocking fee. Pick n pull and LKQ are much cheaper and have better customer service. Worst experience never coming back.

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Selena Zhan

This is the first time I’ve ever been to any type of “u-pull”before because my boyfriend (couldn’t make it) asked me to pull a part from a Tacoma they had but I was a little nervous. I was immediately greeted by the friendliest person ever and all the nerves went away. Moises Luna also gave me directions and a map to the truck I was looking for. Everything went smoothly all thanks to Moises!

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Andreas DePass

This place is great! Everytime I’ve came in I’ve been lucky enough to find exactly what I’m looking for. With their help it makes it so easy. They pin point where the vehicle your looki for is and then your on your way. And the prices are awesome Moises Luna one of the front desk workers is awesome, always swings me the best deals, also just a super nice dude. Highly recommend everyone to come check it out. Whether your in need of parts or just for a good time at the yard!Services: Part finding & extracting, Vehicle rebuilds

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dacianus purice

They used to bring your parts from another location free of charge. Now they charge you for that. A lot. Their website is not that good. Doesnt have the option to select the city what is closer to you to see the inventory. Pictures are mostly generic . Some locations are willing to give you some room to play for your money. Prices are good. No complaints on that. Except as said....shipping between junkyards.Calling the place....annoying long times.....i been on the way to Portland location and on the phone with them ...i was on hold...to many customers etc etc....walking in the door no customers at the moment and the clerks were chatting with each other.Not cool. Answer the damn phone. And if i dial portland location dont transfer me to California. That is stupid.Walking in the yard....easy and people at the front desk helpful regarding that.

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Michael “Alwaysbetterservices” Broadway

It was first vacation in 3 years, our winneabago. Needed lug nuts. Moises at counter cross reference what was compatible. Then printed out road map of locations. Its hands down the most organized junk yard i have beenin. I will gogo again. Keep upthe great work guys n gal's. Service: Part finding & extracting

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Enots Starr

Was not happy with the updates that they were suppose to do. I ended up doing more research on tracking my part before the person gave me any information. Along with paying for a part and not having any info if is was pulled and shipped I ended up having to make a trip 2 hrs. A way was told it was going to be a few more days after they told me 2-3 days in the first placeSo all in all 5th time trying this company I would say that support the local wrecking yards. P.s. they will send you on a goose hunt if they "dont have have it they have it at the next yard but if not the next location will" so be ready to go on a wale of a time road trip