B&T Used Auto Parts 32811

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Geno Yonko

Good luck getting in touch with them. They don’t answer the phone. It’s just constantly on hold. You could call throughout the day and you cannot get nobody on the phone. Don’t know how customers are supposed to just take time out of their day and drive up there not knowing if the parts available shame on them

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Karen Beckner

Hire a receptionist!!! Customers call and your automated system leaves people on hold forever! Someone picks up then puts you back on hold forever again. That is not professional and just poor service. How would you like to be put on hold for 30-45 minutes not once but twice?

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Henrique Farias

Called them looking for a transmission and told him it needed to be for the exact model of the car, I even asked for a photo of the transmission and he said there was no need because they “wouldn’t make the rookie mistake”. After like a hour drive with toll I got to a crowded reception, they made me pay first then I got to look at the part I was buying. Which took like 30 minutes wait and was of course wrong after I tried to make sure this wouldn’t happen. They gave me a manual transmission and I needed automatic, they told me they had one. Made me wait another 20 or 30 minutes and was totally different in the wrong year. (2013 i needed 2010) After all that all they could do for me was a refund and send me away. I do not recommended this place at all as they are very unorganized.