Benzeen Auto Parts 95742

J

Jeff Jackson

I see people giving this place bad reviews so wanna make sure I give my story. I made an offer on a part. The offer was accepted quickly. Purchased the part. Then was called today and informed that the part was damaged and was immediately refunded my money. They acted quickly and was super nice about everything.

S

S Ben

Worst customer service. You have to follow up with every single step. If you are in rush with your parts buy from them other wise you need a week or two to finalize you order and be shipped. With the price reasonable price. But as I said I called more than 10 times to get my order until shipped out. I don’t think I’ll make this mistake again

m

may

They will provide you the best service so you can buy. Tell you the item is in great conditions with maybe a tiny scratch. Drove an hour got a bumper and then only noticed how damaged it was with dents and scratches when I brought it back also had broken tabs. Called them, they transferred me many times to my seller and he wouldn’t answer for like 3-4 calls. Finally he answered. Told him about the issue he said restocking fee 20% or we can work it out. I didn’t want to drive all the way back so we made a deal on a partial refund. He said it will take two days to refund but it’s been almost two weeks and still no partial refund. Tried calling and leaving a message to call back but never got a call back. DO NOT RECOMMEND