Browning Auto Parts TX 78747

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Jeremy Thomas

DONT PAY BEFORE THEY PULL. MAKE SURE THEY HAVE IT FIRST. Talked to the guy on the phone and he said he had the radiator fan, but I had to purchase before they went to pull it. Paid and showed up only to find out they didn't even have it (first told me it was broke but then said it wasn't there when I said I might be able to use it for parts). Issued a refund that will take 2-3 days to get back. Wouldn't give me cash back for the refund so I had the money to purchase from somewheres else. Now I'm set back at least 3 days from getting it going. Complete BS

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Роман Усачев

I called and asked if they had a fuel pump for my car. I drove there for an hour and a half to arrive and they told me: you know, we can only remove the spare part tomorrow. The next day I picked up the part and took it to my mechanic. However, she didn't come! although Gary looked at my VIN code! I went there again to return the part but they only refunded me $65 instead of $85!!!! How does is called? Why, due to the incompetence of an employee who cannot find the right spare part, did I have to spend 9 hours on the road and lose 20 dollars?????!!!!!!!!!!

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David Linares

Great experience! I called yesterday to check if the part I needed was in stock, Gary took down my information and called me back within half an hour with good news. Gary sent me a picture of the part to help verify that was exactly what I was looking for. The next morning as soon as the office opened I had a text message that my part was in the office ready for me to pick it up. Gary was extremely helpful and professional, I will definitely return for any parts needed in the future.