Bumper to Bumper Auto Recyclers 44319

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Tia Salchak

If we could give them more then 5 stars we would!!! We recently purchased a used engine to replace the one in our 2016 chevy cruze. We were nervous, cause you never know when buying something used what your going to get but they really took their time preparing the engine to be sold which made our big engine swap go so much easier! The engine we purchased exceeded our expectations and I'm happy to say our car is back on the road and running better then it ever has! Matt and Tony have exceptional customer service skills and I would recommend bumper to bumper to everyone!!!

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Mrs Dupe

I work for a local used dealership and every time I call Bumper to Bumper Matt is awesome! He always answers my questions (multiple times lol) I never feel rushed and they have great parts and very reasonable prices. I would recommend.

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Jeremy Bryan

Was very helpful, my son needed tires and they were there to help. Very polite, with no hassle at all. Thank you again, very much appreciated. Would definitely mention others to go there.

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G W

First time hearing about this place was today, I will be a returning customer. Thank you guys for helping me with the battery to my car.

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Arami Motors

Have transported a vehicle for them 3 months ago and never got paid my $1250.

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Alana K

These guys are awesome! I had to get a rim for my car and they ordered one and I thought it was going to be a slightly stretched one but nope it was brand new! That was awesome then I discovered that I had to get 2 more rims they also were able to get me 2 new ones for cheaper than the original price and since this was my second rim in like a week he also was able to get me another discount! On top of that the delivery time was so quick. I would definitely recommend them to anyone needing rims or parts!

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Kennith Workman

Got a set of used tires almost new great prices!!!

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C McW

Lousy business. It’s no wonder why their Better Business Bureau rating is sinking. This business promised me they would have a part in for me by next day as long as I traveled across town to pay them upfront. This seemed strange but I’ve never dealt with this business and I needed the part immediately so I did it. Big mistake on my part. They didn’t have the part next day so I waited another day. They still didn’t call me as they said they would so I called them. Was told the company sending them the part canceled on them. So then Tiny tells me he’ll have it in the next day and will call me. I never got the call so I tried calling Tiny. Each time I called, they’d pick up and before I could even speak I’d hear “please hold” and they put me on hold. After waiting on hold for 8 minutes each time, they would pick up the phone and quickly disconnect the call. On the 3rd call, after waiting for 8 minutes on hold, they didn’t disconnect quickly enough so their phone system started ringing them again. They picked up and finally I got to talk. He tells me he still doesn’t have my part. I told him forget it, I’m done - don’t bother with the part - just refund my money. REFUND MY MONEY. I can not wait any longer. I disconnected. 2 weeks later I still have not been refunded. I contacted the Better Business Bureau to submit a complaint. So after 2 weeks Tiny calls me complaining about me contacting the BBB. I told him he still has not refunded my money and I refuse to do business with them , they have not called me and frankly, after such lousy treatment from them he left me with no other choice. Then he tells me he has the part all of a sudden and has tried calling me several times to notify me. I pointed out to him that there is absolutely no phone records of incoming calls from their business other than the original 2 from 2 weeks earlier. So here he is lying to me again. I told him to please just stop. I gave him one more opportunity to refund my money. If he would have just done the right thing, his BBB report would have been marked resolved with no impact to his rating. All this over $60. He flat out told me he will not issue a refund for the part I never received next day as promised not 3 days after that. I didn’t need it after that so where’s my refund? It’s now over 2 weeks later. I have been advised my next step will be to contact the State Attorneys General. So that’s going to happen next. Now I’ve had to do this review because still no refund of 60 dollars. ☹️

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Joe & Doretta Speicher

We were so grateful for service going above and beyond when I showed up unexpectedly to pick up parts that still needed to be pulled. (Miscommunication between hubby and I.) I was kindly accommodated and served promptly. Everyone was so helpful and professional. Pricing was very competitive as well.

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Reece Roberts

I like how they treat the customer and go out of there way too find it

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Rottweiler1033

I went here hoping they were open for business after I made a phone call to the office. I like others thought the business was closed but it just changed ownership and they advised me that it's better than before. As he promised, the part he ordered came quickly and the day specified and he called me as promised. The part I ordered came in better condition than expected and the price was fair. I'll be going back!

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Tona Marie

Very friendly staff. If they do not have what I need in stock, they try their best to find it at a great price. Always going over and beyond.

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Steve o

Matt was who I talked to, pricing was awesome 👌,all the guys in the yard were courteous. I will never go to pull a part again., as long as bumper to bumper is in business..... thanks again bumper to bumper!!!!! So.. today 11/22/23 I went to get a rear end for my HHR.... Bushings were not good. They pointed it out. Good people, good parts.. they don't sell you nothing without your approval!!! Thanks again!!

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Tim Dillon

Fast cheap and reliable I went to get an Alternator brand new it was $450 I called this place and $55 with a core charge was a great deal fast and respectful service would recommend to anyone and everyone

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Maggs Murphy

Always a great place to find parts. Prices can't be beat any where else. If you can't find a part, this place will get it for you. Staff is always polite to work with as well. Will be my parts place from now on.

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danny bonas

Drove 3.5 hrs from Michigan to pick up a chevy sonic front end that matched my cars color and it matches perfectly. They were super nice and straight forward about any damage, I highly recommend these guys, I l felt like family there. If you need parts for any car give them a call, you won't regret it!!

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Denise Brown

ADVISING ALL AGAIN - NO verbal restocking fee was stated on purchase prior to monetary transaction. NO mention either, when customer phoned & inquired on an exchange. Also, your reply regarding mounting is FALSE! REGARDLESS, what company WON'T DO AN EXCHANE ?! = Bumper 2 Bumper LOOK OUT - 30% restocking fee, for the Wrong tires sold and confirmed by Bumper to Bumper owner, Tony. Think twice, prior to purchase, better yet, don't buy. Anyone need 4 brand NEW, Never mounted tires size 255/70 /16 ? Tony will now reduce the exchange to $35 whereas, he could have elaborated to the senior that a LT tire was necessary.

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Curtis Kaylor (RevCurtisP)

Very friendly and helpful on the phone. Had the part I needed at the best price in town. As soon as I pulled into the parking lot, he went on the back to get the part and brought it out right after I walked in.

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david huminski

These are out to please the customer. The used part I needed is only a couple bucs, so with labor and over head I can't imagine they would have made more than a quarter. They didn't have what I needed they spent about 10 minutes checking the online inventory and another 10 checking nationwide used parts locator. Kudos that was a lot of work for 25 cents profit that they didn't even get. Who else works like that these days? I'm waiting..! Right. No one except the employees of Bumper to Bumper .

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Michael Legg

Great friendly guys with top notch customer service!!! I would 100% recommend this be your first stop for used auto parts!!! I was without heat/ac for months. They went above and beyond to get me what I needed to have it working in my Titan!!

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Jessica Yoder-Jones

Offered us a good amount for our car (for scrap) but was rude when we spoke to him. Then never returned our calls, even though we called several times to have them tow it over/find out what the next step was. Guy was rude when we first met him & then with the run-around -- we just took our car elsewhere

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Mark Rothermel

Really nice clean affordable parts. Friendly staff. The guy walked a whole back hatch out to my truck for me without hesitation.

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Jason Wainwright

This place is awesome! The employees are knowledgeable and helpful! I was totally pleased with my experience! I got the parts I was looking for and some helpful maintenance advice that was right on point!

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Bruce Napier

I was stuck in akron trying to get to Cleveland alternator went out ..guy at auto zone told me about bumper to bumper they were courteous and professional there was a mix between the year and the type of motor the mistake want theres they did there do diligence went thru my vin found the correct part called me when it was in and worked with the shop to get them the part ..if you need a part and everyone is overcharging think about these guys they can get u on the road and save u money thx much guys

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John Wright

Was nice place they were very Knowledgeable friendly and helpful I have any problems they do what they can to make it right I recommend you stop by or call see if they got the part you need don't take good care you as it took care of me I bought a small jump Box for my son for Christmas works very well no issues happy with the item

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Bill Gredick

I went for a gas tank at bumper and got one with no leaks, course I filled it with water before installing. I liked the guy from cleveland area and did not feel he was rude

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Matthew Cincinat

Very helpful and kind. Pricing was great! Will definitely come again for any used parts I need!

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Dan Schoenberg

Great guys helpful friendly and a cool place to go I wouldn't get parts anywhere else

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Joe Black

Very courteous staff, good availability of parts, and if they don't have they'll gladly point you in the right direction

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Tim Bess

Bought altinater. Was wrong one. Gave us another one. Was bad to whining like crazy. DontOnWon't give us our money back.