Burgess Auto Salvage 79423

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Brittany F

It was awful experience Brian was supposed to do a head gasket job couldn't do that. Then went ahead and put a motor and didn't find the problem as to why it was blowing the head gasket and we had to go back and forth 10 times from a 30 min drive. It was leaking all kinds of fluids 3 different times. Then that engine blew and he put another and still didn't fix the problem he never changed the RADIATOR. It was clogged full of gunk. After he said they did and they mixed our engine coolant Dexcool orange with the green kind it was the biggest problem I've ever had. The new young secretary was doing her makeup in the office was very rude cussed a lot and very unprofessional. Brian never new what was going on with our car and his mechanics said different from him. Very very unprofessional. Don't recommend. He was also rude changed all the prices.

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A T

Good customer service , very quick and efficient when finding the parts you need.

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Tony Vance

I paid $50 for a spare and after I got home and looked at it it was flat And looked like it was in the process of throwing a tread. Don't go there for a spare.

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Eddie Sherman

Helpful.but didn't have the part. I've been there before and found what I needed.

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Marcos Sanchez

Tying to find the correct wheels for my sons vehicle was a challenge. I called several places in 5 cities and no luck. Joanna was so much help. She was efficient and professional. Great service.I’m going to add to this post....the original wheels did not fit. So we were told they found some that were a good match. They were for an SUV. Not a match. Recommend to do you homework up front so you don’t lose $200.

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Viola Hernandez

i had been stranded in lbk 3 days n needee a radiator n had checked everywhere from wretch a part to autozone n would have to wait 3 more days n was bout to give up called burgass n got a. Brand new one in an hour n better price.. Very satisfied

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Giovannette Blackmore

He went out the the vehicle and removed the parts I needed for me. He was polite and even searched online for vehicles in the area that may have the part I was still in search of. I would recommend.

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Christine Martinez

Good customer service. Friendly environment

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Robert G

They lie about refund policy. It clearly says on the sales receipt they will take a part back. But they will not. Do do not, they are crooks.He sold me a part for my vehicle it turned out to be from the wrong year and not only the wrong year but it was a different style. I tried to return it, but he refused to give me my money back. His policy on the receipt says they give refunds.

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Tammy Flores

Very friendly and thorough staff. Felt welcome, Linda and JoAnn have great people skills.