Copart - Albany 12205

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Ilya Potsuray

Refused to load me, because he was afraid of getting being in the way of someone taking photos because they would “get in trouble”. This Copart is a joke from the top all the way to the bottom.. Jokes on him tho because I could load a car myself 10x faster than him

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Steve

This Copart is literally smashing cars on the ground, after the auction. The driver’s don’t want to clear off any ice/snow, so they lift the car 10 feet in the air, then violently smash it in the ground multiple times until they can read the numbers on the windshield. I heard the loud noises, and I felt the pounding from inside my truck. Imagine spending thousands on a car, to find out Copart’s employees are smashing the cars on the ground damaging the undercarriage, and reselling it to an unsuspecting buyer that gets into a car fatal accident because the Copart’s employees decided they didn’t want to clear off snow on the windshield. Also, yiu just cost me money, because now i have thousands of dollars in damage to repair.

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Brailin Martinez

So I CAME TO PICK UP A CAR FROM THIS LOCATION ALL THE WAY FROM PA 6 HOUR DRIVE HAD AN APPOINTMENT AT 12:30 arrived at 10:40 BECAUSE YOU NEVER KNOW WHAT WILL GO WRONG ON THE WAY OR IF I HAVE TO STOPPED FOR GAS, SO I COME IN MARK MYSELF ARRIVED AND I SEE THE LOADER WITH MY CAR ON THE SIDE ON THE BUILDING THEN HE COMES TO ME WITHOUT MYSELF AND TELLS ME THAT I HAVE TO WAIT UNTIL 12:30 because they can’t give me MY CAR BEFORE MY APPOINTMENT EVEN IF THERE IS NO BODY ON THE YARD WAITING FOR CARS, then i go TO THE OFFICE AND TALK TO THE MANAGER EXPLAINING TO HIM THAT IF HE JUST GOING TO MAKE ME WAIT 2 hours for no reason he just tells me next time arrived at your appointment time. Then the loader gets the car and leave it in the floor next to my trailer and leaves. Never had any issues with any copart loader and manager should not provide this type of customer service when we pay fees and very expensive fees for the cars . Do not recommend this location