Copart - Albany NY 12205

M

Maya M. Kennedy

Be very wary of this place. I have yet to see for myself, any recent photos online of the cars they have on their lot. The photos of cars online are from months ago, taken likely on the first day the car arrived. The trees in their photos are still green, you can feel the July heat through the photos. It’s now October and Fall colors have set in. I’d also like to mention it appears CoPart has recently done away with labeling dates and times of when vehicles first arrive at their lot. Just a month ago you were given the date and time of a vehicle’s arrival. It is very likely these cars are not in good condition and they do not look like their online photos. Many of the vehicles have their bumpers & headlights ripped off, even cars that are in seemingly good condition otherwise. My guess? So that they can photograph the radiator, intercooler, etc. but they don’t put it back on. These cars are left exposed to the elements and for months longer than advertised online. If you’re looking to buy a car from here, inspect it thoroughly for extra damage. What’s interesting is these cars are then marked online as having “frontal damage” and “minor dents and scratches” tacked on after. A few ideas come to mind as to why they further damage these vehicles: parts cataloguing and inflated damage narrative. I have witnessed for myself in person, cars being dropped and roughly handled by forklifts. Items being stolen from vehicles by yard workers. If you still want your car, do not let your car be taken here. If the insurance company deems it a total loss, cool. but do not sign over ownership or title. If you still want to retain your car, do not sign off on a settlement agreement. Because until then, the vehicle is still legally yours (as long as you’re still paying the monthly loans on it if you have a lien holder). Do not let an insurance company pressure you to have your car sent here, they want to have someone come out and “inspect it” to see if it’s a total loss? Great, that can be done in your driveway. There is NO reason your car needs to be sent here (if u still want to keep it). CoPart and your insurance company will put up quite a fight to keep your car here, even if you’re still the legal owner of it. They want it to accumulate damage here so you’ll give up on it. This is where cars go to die.

E

Emily Argento

Be wary of this place. Sadly didn’t have a choice nor was I notified that they were moving my (totaled) car here, but they took everything from my car and shoved it in my trunk. Things were clearly missing and when I told the employees about this, they said they don’t touch or take anything. Which clearly someone did because everything was shoved in the trunk and I was handed an envelope of a few things and my plates. Whoever moves these cars on the lot STEAL!!!!

B

Brailin Martinez

So I CAME TO PICK UP A CAR FROM THIS LOCATION ALL THE WAY FROM PA 6 HOUR DRIVE HAD AN APPOINTMENT AT 12:30 arrived at 10:40 BECAUSE YOU NEVER KNOW WHAT WILL GO WRONG ON THE WAY OR IF I HAVE TO STOPPED FOR GAS, SO I COME IN MARK MYSELF ARRIVED AND I SEE THE LOADER WITH MY CAR ON THE SIDE ON THE BUILDING THEN HE COMES TO ME WITHOUT MYSELF AND TELLS ME THAT I HAVE TO WAIT UNTIL 12:30 because they can’t give me MY CAR BEFORE MY APPOINTMENT EVEN IF THERE IS NO BODY ON THE YARD WAITING FOR CARS, then i go TO THE OFFICE AND TALK TO THE MANAGER EXPLAINING TO HIM THAT IF HE JUST GOING TO MAKE ME WAIT 2 hours for no reason he just tells me next time arrived at your appointment time. Then the loader gets the car and leave it in the floor next to my trailer and leaves. Never had any issues with any copart loader and manager should not provide this type of customer service when we pay fees and very expensive fees for the cars . Do not recommend this location