I bought a truck at Copart in Dallas. They mailed the title paperwork to Amarillo, stating that they can't mail it to me directly because I have no power of attorney on file. I appreciate that, as the drive is much shorter to Amarillo. I called yesterday, they found the title in the office. I asked if I needed an appointment, they said no appointment needed. I showed up this morning a little after nine A.M. They looked for the file for a long time and were unable to locate it. The young lady helping me stated that she thought her manager had taken it home with him and was not in yet. She called the manager and told him a customer was there waiting for paperwork he had. She then told me he was on his way, and that he only lived about 10 minutes away. 30 minutes later he still wasn't there. I then asked if I could just sign a power of attorney so they could do the paperwork and send it to me, as I was missing work to handle this. After asking around she said not to worry about it, they would just mail it. As I was leaving the parking area I saw a man carrying a file into the office. This is now after 10 A.M. And in his other arm was 3 boxes of donuts! 2 hours after opening time, knowing a customer is waiting for paperwork, he stops for donuts! I was there for over 40 minutes doing what should have taken 5. I am shocked how rude some people can be.

First time buying here. This is unbelievable I'm buying a run and drive car. When the transporter makes the drop off there isn't any key!!!! How to hell I'm supposed to move it. And the car basically us in the middle of the street!!! The car did had the keys, did sayd run and drives!!!

Good customer service. Easy access enough parking

I sold my car through cash for cars. People there are very helpful. Picked up my check with no problems. Ten of ten would use them again.

BAD experience from all perspectives. They had good and honest employees many years ago, but recently it just keep getting worse. Take your business somewhere else.

They lost the car’s title, now I need to follow a long road to get a duplicate made. Customer reps keep on transferring phone calls to those who hang up on your.

Worst Copart Iv had to deal with manger won’t return calls 3 weeks still no title to my car and I’m being charged fees for a car iv had for 3 weeks now I guess I’m going to have to make a 2&1/2 hour trip for no reason

This is by far one of the worst coparts I have ever been to. I have been in auto transportation for over 15 years and never had so many issues at a copart facility. Going to countless copart locations each month in texas and many other surrounding states. This is the only one they refused to load a truck claiming it is to big in size. They claim it is too big for their machine but I have personally witnessed coparts load much bigger vehicles without hesitation. I assume you must be a big enough buyer and purchase enough vehicles for them to turn their head and get anything loaded. I believe it's just inexperienced loader drivers and poor management that is causing such an issue.

This is by far one of the worst coparts I have ever been to. I have been in auto transportation for over 4 years and never had so many issues at a copart facility.

Worst employer ever. Everyone is rude, hateful and will stab you in your back. Fellow employees never included me in any conversation. If I was talked to at all, it wascondescending. Everyone has an attitude that they are better than everyone else. Especially CG & SP.Their yard manager is a jerk..Don't work here or purchase a car from them.