Copart - Amarillo 79118

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Maria . Madrigal

Our truck was sent there for insurance purposes of a wreck and came back worse then what it was and they stold Cadillac converter they took muffler off the hood was messed up and who knows what else!!!! for all the people there doing this too report them to BBB and police cause if they do not care about our vehicle and there just worried about their money that they're going to get off of our vehicle ,,than we don't care about them !!!!!we are fixing to report them and get attorney cause we are not gonna get fuc...over ..don't mess with me I'm not the one

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Becky Planchon

This is by far one of the worst locations I've ever dealt with. Copart has unfortunately become very incompetent and notorious for shady auction practices. I've been a Copart buyer for the last 10 years and spend over $150,000 annually so when I purchase a vehicle from any auction and they say that the title is present I typically take that at face value. Auctions are regulated at a federal level, and there is a law that states IF the title isn't present, it must be notated and available within 30-45 days. This particular location said the title was present and upon picking up the car and attempting to pick up said title we were told that they in fact did not have the title and it was in another state 1500 miles away. When I asked the girl who worked the counter to call the yard it was supposedly at she threw so much attitude you would think I asked her to physically walk from Amarillo to Washington to pick it up herself. When she was called on it she became incredibly defensive and said I could call them myself it I didn't like her attitude. Fast forward 2 hours the Washington yard she claimed had the title in fact did not in fact have the title. So now we're playing the waiting game of IF a title will become available

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Diedra Edgett

Horrible…. Not only did our vehicle leave due to hail damage it came back with way more damage than it left with. Absolutely insane.. called them and the lady was a rude heifer she didn’t care and could care less!!!!